Friday, 13 May 2011

Kitchen Nightmares - Dillons / Purnima - CLOSED

Kitchen Nightmares Dillons / Purnima

Episode Recap


Chef Gordon Ramsay visits Dillons situated in the heart of New York City, owner Mohammed has employed three managers, General Manager Martin, Operations Manager Andrew and Floor Manager Khan but they have confusing roles. The menu has everything on it, Martin describes the restaurant as "An American-Irish restaurant with an Indian ness to it". Gordon swats away flies as he looks over the giant menu. As the Indian chefs aren't able to cook the American Dishes, the Operations Manager Andrew has to step in and cook. Gordon is forced to send back the assorted vegetarian appetisers as they have meat in them and the curry has a rotten tomato garnish. He cuts into the meat that he is meant to be beef but he quickly sees that it is lamb. Gordon arrives for a dinner service and witnesses the customers confusion as there is so much choice. The Chefs put a huge tub of chicken on the floor and nearly an hour into the service no food has left the kitchen because of the chaos. Andrew is "leading" the kitchen and Khan isn't speaking up whereas Martin is off somewhere on his mobile phone. Gordon summons Martin to explain why one cook is stood in the kitchen doing nothing whilst the kitchen is busy. Gordon gets into an argument with Martin calling him a fake and accuses him of taking advantage of Mohammed by not doing his job but taking his money. The evening in the restaurant is a disaster too, the customers aren't happy with the flies in the dining room or the food and some leave unfed!

Gordon returns the next day for an inspection of the kitchen and finds a fly paper trap full of dead flies. He discovers rotten meat and vegetables and cockroaches, rat droppings and rat traps. The bugs are inside the fridges, boxes and all over the place. Gordon spots a half rotten tomato which means the other half has just been served to a customer! Gordon orders them to shut down the kitchen and ask the customers to leave. Gordon arrives that evening in an exterminator suit bringing in an army to help clean the restaurant. Gordon takes Mohammed and the managers on a trip to his restaurant to show them how clean it is and to show them the cleaning regime they follow to keep the kitchen clean. On returning to the restaurant Gordon introduces his menu, they will be serving modern Indian cuisine. A very happy chef gives Gordon the tightest hug that goes on forever and he has to be told by Mohammed to let go! Gordon then introduces Chef Vikas Khanna to help them get back on track. Overnight the restaurant is given a makeover and the horrible flashing sign is taken down and the new name of the restaurant is revealed. The restaurant is named "Purnima" an authentic Indian name meaning full moon. The new menu is revealed and the staff love the taste of the new modern dishes. Gordon tells Martin that he must turn his phone off during that evenings relaunch and to promote the restaurant they go around the city with traditional dancers, leaflets and t-shirts.

For relaunch night, Vikas leads the kitchen whilst Gordon oversees the restaurant. The customers are pleased to start with but confusion soon ensues with the waitresses and dishes back up in the kitchen. Customers soon complain that the food they are receiving is cold, as it has been sat waiting. It doesn't take long for the blame to be placed on Martin's failure to organize his staff. Martin however does not try to sort the mess out and is more interested in saying that Gordon has it out for him and is wanting him to fail. Gordon believe Khan run the restaurant asking him to step up, he does step up and proves to be able to manage the restaurant as the food is served hot to happy customers who love the taste. The relaunch is a success but only due to Khan taking over the managerial role. Before Gordon leaves he returns the next day and advises Mohammed to fire one of his staff to be able to keep on Vikas as a consultant. Martin hears the conversation and tells Gordon that he has nothing to feel guilty about and then quits leaving Mohammed shocked. 



What Happened Next? 


Martin tried to sue Gordon and prevent the episode from being aired but the case was thrown out of court. Gordon revisits, the place is clean and customers are invited to see the kitchens and how clean they are.

However, Purnima closed in 2009 but the website remained active until 2017.  Vikas Khanna is now at Junoon Restaurant.

Purnima has since become Characters Bar and Lounge and has had an extreme makeover. The reviews are mostly good. Andrew is now a blogger, Huff Post Writer and writes cook books with Vikas.



Extra Reading





44 comments:

  1. I've been really enjoying this blog; but are you sure this one isn't still open? Found this website:
    http://purnimarestaurant.com/

    Just wondering...

    Manga & Happy Watching! ~Cc

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  2. most disgusting kitchen/storage area of all the episodes...

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    Replies
    1. Just came on to post that as well. Even the place with the rat was not as disgusting.

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  3. And WHERE WERE THE NYC HEALTH INSPECTORS ALL THE TIME IT WAS OPEN & SERVING GROSS FOOD? Swatting flies, an authentic Indian dining experience!

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    Replies
    1. Has nothing to do with India. Stop stereotyping, its the AMERICAN health inspectors that were to blame for letting them run this place. They don't even have such unhygienic places in India.

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    2. are you joking?
      Dillon kitchen before GR intervention is better than most high end restaurant in india

      I would suggest that you bring your own food when in india.
      the hygiene in india is dreadful
      water supply is minimal.
      people are using the gangga river as the longest toilet in the world,
      they bathe and prepared food using water from the same river

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    3. India is a place of contrasts. they have the poorest of the poor and the richest of the rich. they have slums and they have skyscrapers. they have dirty kitchens and they have clean kitchens. don't you for one second accuse all india of being un-hygienic just because you have only seen documentary's about slums and poverty. you uneducated xenophobic f***** *** **** **** ****. you m********* *** ****** ***** i hope you ******* ******. why dont you just ********* ** ** ***** **** ****.

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    4. There is only a small contrast. Most of India is poor and the flies rule as well as rats. There are a few nice places for the well off but if you venture off yourself into Delhi and you find many surprises. The restaurant featured here would be a very nice place in India. Nothing against India. Just what i see with my eyes.

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    5. Balls to that. I lived in India for over a decade and a place like this would stand out as one of the grossest things in existence. Even the roadside places where we often stopped during motorbike trips didn't serve rotten food, be it in Himachal Pradesh or down in Kerala.

      Sure you're going to find unhygienic things if you go looking for them, but I could just as easily find that in any of the countries I've been to. And I have. India is a huge goddamn country, but just like any other place, it has upsides and downsides. I'd rather sit down and have a good meal with friends in a simple Punjabi restaurant than take even one step inside a place that serves up half a rotted tomato. You want to find nice places in India? There are plenty, and they are damned excellent. And they are leagues and leagues and leagues above what you're describing. I can give you some of their addresses if you like.

      So stop talking bullshit and get over your biased self. "Nothing against India" my ass.

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    6. My experience is that the hygiene in indian restaurants is quite bad, compared to most countries I've been to. I don't think I've been served rotten food or anything, and not saying they are comparable to this place (Purnima), but almost all the restaurants I´ve been to in India have been decidedly dirtier than european restaurants. Loots of good food, great people, don't mean to discourage anyone from going, but if you fail to see how the hygiene in indian restaurants is generally a lot worse than it is in Europe, you simply haven't been to India, or you are lying. The conditions in most restaurants (and that of street vendors) would not bee up to code in most (if not all) european countries. I have nothing against India, I love it there and would go back today if I could, lots of great culture and food (and the only country where I'd consider being a vegetarian simply because much of the vegetarian food is so good), but you can't fail to see how the hygienic standards (in general, naturally there are exceptions) are nowhere near those of Europe and North America. What next, traffic is just as safe? Just not true! Even some of the best places (going by quality of the food) aren't quite up to snuff (though often far from the worst) compared to most european restaurants, that's just how it is.

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  4. Am embarrassed that Martin was English ive never seen a lazier person who had slopier shoulders than a side of a mountain!!!

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  5. If you think Punima was dirty, try going
    to an actual indian restaurant in india.
    I did, never again!

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  6. Attention, Martin: just because you don't see yourself a certain way doesn't mean every other person will see you that way as well. Stop filing frivolous lawsuits just because your eyes were opened as to how you really are and you didn't like what you saw. : P

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  7. That waitress that stuck up for him needed to be fired right there and then

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    Replies
    1. They were totally banging. Really? You'll stand up to GR over some bs lazy owner?

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    2. At approximately 11:21 into the episode Jenna (waitress) is listening to an ipod, sharing the headphones (an ear bud apiece) with another waitress (older, south asian) who is running her fingers through Martin's hair. Totally creepy and definitely not a "natural thing" as Martin claimed...

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  8. Absolutely repulsive. and Martin, what a douche. milking that rich man

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  9. Only part way through the episode. Just, wow.

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  10. Question....am I the only one who thought that waitress, Jenna I think her name, was REALLY cute? Ha

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    Replies
    1. cute, but fat and annoying

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    2. Not the only one. If she hadn't defended Martin (GAG) I would be asking where I can find her and whether she goes for girls!

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  11. To the commentators here calling it an Indian restaurant, it was a Bangladeshi owned restaurant serving Indian food. Please

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    Replies
    1. A restaurant is defined by the type of food it serves, not the owner's ethnicity.

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    2. So that means if a Lebanese or tundra person comes who dosent have clue abt. American food and serve u a pizza or burger that means American food is not good?

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    3. You have no clue about food either. Pizza, American? What did I miss? Pizza is Italian.

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    4. Pizza came from China you unlearned swine!

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    5. Pizza as most people eat it is Americanized. But Marco Polo brought the fundamentals of pizza back with him from China

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  12. First, did anyone notice that Gordon's team misspelled "Dillon's" as "Dillions" on the new canopies that they installed? Second, Martin claims in his lawsuit that he was the general manager of the restaurant's cabaret bar, not the dining area. He said that KN would not show that part of the business or allow him to explain his role in the business.

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    Replies
    1. Actually Dillions was the original name of the restaurant. Gordon changed it to Purnima. The misspelling wasn't the shows fault, but the owners.

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    2. how on earth do you work that one out? the new canopies included the word "Dillion's", with the extra 'i'. nothing to do with the owners. the error is on the part of either the show or the people they got in to make the new canopies.

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    3. Lmfao are you actually taking martins side. You are as much of a cock as he is

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  13. Ha the website is still up and running.

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  14. LOL. The website is STILL up and running. Some muppet is actually paying monthly/yearly fee's to keep it up.

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  15. today, june 20th 2015. the website (http://purnimarestaurant.com/),
    is still alive. Did they planning to reopen later or something?

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  16. Website is still up. Maybe they will relaunch......?

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  17. Wow. The website is going longer than the actual restaurant.

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    Replies
    1. googles servers will outlive us all, so get to posting as many inane vlogs as you can because it'll be the only proof that you ever existed once humanity is gone.

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  18. I have to stop watching this program. I don't want to go out and eat anywhere

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  19. I just called all the phone numbers ore off line or re-assigned

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  20. Ugliest restaurant I have ever seen... Can`t even clean the kitchen. Stupid people people wearing dirty suits and walking here and there...

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  21. Replies
    1. yeah, it's really sad, like the website kinda like a ghost from the past.

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  22. I don't want to eat out anymore !!!!! This was putrid indeed. No, no just no !! Anf that Martin. What a turd.

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    Replies
    1. Oh boy, I live in Asia and gross kitchen is just a daily life here. :O

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