Sunday, 29 May 2011

Kitchen Nightmares - Hannah & Mason's - CLOSED

Kitchen Nightmares Hannah & Mason's


Episode Recap


Chef Gordon Ramsay visit's Hannah and Mason's, Cranbury, NJ, a French style bistro owned by Chris and Brian, who bought the restaurant having worked as Chef's for the previous owner. Chris does everything, ordering food, managing the staff and also works as a cook, Brian is lazy. Gordon arrives and notices that the awning is missing a H and reads annah and Mason's and is surprised when he meets the manager as he is so young. Gordon sits down to order food and orders an onion soup, quiche and lamb lollipop. The soup tastes like dish water with greasy onion and a thick layer of cheese, the quiche is runny as if someone forgot to put it in the fridge and the lamb lollipops are undercooked. Gordon heads into the kitchen and meets the owners, Brian admits that he doesn't want to own a restaurant and doesn't have new ideas.

Gordon returns for an evening service, he quickly notices the dessert display with old desserts which is for display only and that the quality isn't checked as rotten lettuce nearly leaves the kitchen. Gordon questions the cook who tells him that he hasn't washed the lettuce as it comes in pre-washed! Gordon notices that a dessert is missing from the display tray and it appears to have made it out to a customer! Concerned at this, Gordon checks the storage and walk-in and finds mouldy food but when he finds raw and cooked chicken together he is forced to shut the kitchen down. He shouts at Brian as he leaves the staff to ask the customers to leave and this makes them rather upset. Gordon goes for a drive and notices all the local farms and returns with fresh apples. Brian has an attitude so he teaches Chris a dish using the local apples, Brian just threatens to leave if Gordon shouts at him again. Gordon asks Chris to lead the kitchen and Brian decides to leave the kitchen before returning after a pep talk from Gordon. Overnight, the restaurant is given a makeover with a new country, farm style and a new deli counter has been added to sell local farm produce. The roles are suddenly reversed, Chris isn't happy in the slightest and negative whereas Brian is energised and eager to make it work!

For relaunch night, Gordon tells them that to make a profit they are going to need to flip tables due to the size of the restaurant. The customers love the new food but it isn't long before the orders are backed up and in order to flip tables they need to get the food out quickly. They run out of mashed potatoes and Chris wants to give them a substitute but Gordon steps in and calls him lazy for not even beginning to cook some more before giving in. The relaunch overall is a success, Chris admits he will need time to get used to the changes but wants to commit to making it work.



What Happened Next? 


The restaurant closed in February 2010, according to Chris due to less customers, the state of the economy and also Gordon's new menu alienated the loyal customers. He returned to the previous menu but that did not stop the restaurant closing. After filming Chris was teaching part time at the local college and looking after his children. Chris is currently Associate Research Chef at Pinnacle Foods Corporation according to his linkedin profile. It is rumoured that Brian Kelly was chef at The Lamp Post in Jersey City, NJ in 2010.

Extra Reading

30 comments:

  1. Oh boy. lets recap what Ramsey teaches:
    - listen to your customer
    - step forward as a owner/chef
    - be passionate about food

    soo it is not his fault, you could have changed everything according to your/customer taste... but you havent. his way is just one day... and thats what to learn

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  2. I totally agree, Chef Ramsey is not responsible for this or any other restaurant's closing. He brings all his tools to teach current owners how to suceed. Some take his advice and shine, some revert to their old habits and fail miserably others call on Chef Ramsey too late in the game. Let's face it Chef Ramsey is a world renown chef, but he is not a magician. I watched this particular episode of Hannah's Kitchen Nightmare show, and I must say Chef Ramsey should have left this alone. I've never seen such lack of enthusiasm and lack of respect/safety for customers as these two owners. Chef Ramsey did everything within his power to make this restaurant a success. Unfortunately, all his efforts went to deaf ears and that is why this restaurant closed. I do not know how Zagat reviews restaurants, but perhaps they should see this episode again, perhaps they'll stop blaming CHEF RAMSEY.

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  3. What is with these owners blaming anything and everything except for their own short comings? Sounds like Chris needs to grow some balls.

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  4. Yuck! I'm watching the episode! Perhaps serving rotten food and dessert that was for display only may be the reason! Your nasty/arrogant attitude didn't help either!

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  5. I watched this episode yesterday and thought it interesting that at the end of the show there was no footnote to let us know if the restaurant succeeded. Obviously it did not. I am a huge fan of the program and of Chef Ramsey but I'm not so sure he's always right. Chris seemed certain that the changes that were made would not work. Brian was attacked for his personality, and Chef Ramsey does seem overly critical at times. Has he ever liked anything in the restaurants he's visited? Rarely. It's entertainment but it doesn't always ring true. The programs are a bit predictable. There's always a villain and the hero is always Gordon Ramsey. I love the program but wish it were more real.

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  6. It was doomed from the very beginning! The show is scripted, like many reality t.v shows, but the scene where they get salad from a bucket was just enough to say these people have given up ages ago. They were tired of having a restaurant, didn't want to even open 5 nights a week, and the thought of change was just so daunting they couldn't accept it. Sad for the staff though, they seemed they cared about the restaurant than the owners did...

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  7. The owners admitted, in a newspaper interview, that they did the show solely for the publicity, and that they never intended to adhere to any of Ramsay's changes.

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    1. I'd LOVE to read that article. What a joke those two are. Pathetic.

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  8. These two owners are a joke, as seen on TV. Don't know what they are like in real life but if they are as out of touch with doing business with customers as they appear to be, no wonder this place closed down. Remember their quote, "we are closed more than we are open." That is no recipe for success

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  9. Of course Mr. "Scared of Change" went right back to the old menu. Gordon shouldn't have bothered with these two stooges...they have no business running a restaurant. I think it is interesting they blame Gordon for their closing, but never tried his changes. I don't like math...but that will never add up. If they did the show for publicity, they must have never watched a single episode, since the show is designed to bring all the dirty laundry out to air. (And yes, Gordon does like dishes or parts of dishes in the US version...from what I have seen, it tends to be the homemade desserts.)

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  10. Of course all these FAILING restaurants are mostly all closing. They are run by idiots who have no clue about basic sanitary and many did not even have chefs who are actually tasting what they cook...Gordon Ramsay as absolutely nothing to prove and they should all be happy to have had a chance they did not even deserve in the first place...

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  11. I worked here. we didnt close because of ramsay, it closed to several reasons. including the economy, people having families and priorities changing.

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  12. You served a stale & rotting desert to a guest and when questioned, that brain dead ogre mumbled some remarks with a blank stare like it was normal practice. How could Gordon (after eating there) simply let that slide? It was an obvious alarm to other lackadaisical behavior occurring. Rarely do the workers care more than the owners. I do think Chris honestly cared but he had been baby'ing the brain dead ogre for so long he started to feel apathy. Whatever passion Chris began with, well Brian gradually rotted it. What was Brian's job to begin with? The true definition of wasted oxygen. This was certainty the most Lazy restaurant I've seen on the series. Hopefully the staff saw the writing on the wall as soon as they switched back to the old menu and started looking for new jobs.

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  13. In my time, I've had some brutal editors that make Gordon Ramsay look like a cuddly teddy bear. You know what? I don't blame my editor when I choose to keep my writing the way it is and it falls apart. The owners clearly needed to grow up and take responsibility for their choices. It's sad, really. I find it odd that people invite criticism and then dig in their heels and get annoyed with the very person who is trying to elevate their work (whether it's writing, cooking, or other art forms). Essentially, the resistance winds up shooting the creator in the foot.

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  14. I woild'nt hire either of those two as employees never mind see them as owners # 1 mistake Brian should have just kept his money in a jar in the backyard rather than invest it in a restaurant specially pone that he would be involved in. Chris is opportunist with no balls. He should have went ot the bank rathe than exploit Brian who clearly was not his friend ....Bad business all around

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  15. Love how dopey the owners was in this episode. Brian seemed completely lethargic and Chris didn't have the drive to run a successful enterprise. I wonder how people like this get around in life, let alone get the balls to think they can run their own business.

    It's also funny as hell seeing how they've made posts on this very site, defending themselves, complaining about things like Gordon's choice of color on the walls. OMG! Those hospital white walls you had weren't better, you idiots...

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  16. "He returned to the previous menu but that did not stop the restaurant closing"

    "A post on the Zagat page blames Gordons new menu for the closure"

    So easy to blame it on someone else, even when the truth stares at you in the face.

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  17. Man u re the judgemental type over there.
    I wonder who, among the crowd, actually runs a business.
    As it is said, put real tv and unefficient chefs together, u got ramseys show.
    I like the idea, plus i watch it as a soap (and its cool) but dont be so stubborn, ramsey is no saint, the owners no evils.

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  18. Wow. Just watched the episode...it was obvious that place was never going to be successful....

    And LMAO @ an above post's "Man child" reference. Amen. Exactly.

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  19. Recently watched this episode and like many others, wasn't surprised they closed. Insanity is doing the same thing and expecting a different result and many of these owners seem not to get that one important point. There's one common thread with all the closed restaurants...they all reverted back to the "old" menu. Yeah, the same one that caused them to circle the drain in the first place. You just gotta shake your head.

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  20. There is a clear reason most of these restaurants were at the brink of closing. They initially don't know what the hell they are doing before Chef Ramsey even gets there. They close after his help because they are so used to failing. There is nothing they can do because they aren't passionate about their food, keeping or earning money. They don't respect their money makers and they don't appreciate what people do for them.

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  21. I grew up 1 town over from Cranbury, and I have never ever heard of this restaurant. That just shows how little the community knew of its existance. Sad :(

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  22. This restaurant never had a chance with these two social and intellectual misfits.

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  23. Not really sure if they were really that stupid or were just playing the part at the behest of the show's producers.

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  24. Just watched the show and wow were these two owners clueless. They didn't seem to give a s#*t about anything. They appeared to want everything handed to em on a plate and didn't think they had to do any work to have it. Retards!! Don't blame Ramsey, he rules!! Not related but the young manager was hot as hell �� x

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    1. Ha! In a Robert Pattinson sort of way.

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  25. I love to watch this show, not because of the enthusiasm of cooking, but I like to see why people fail to succeed; arrogant, tempered, no passion and always a follower.
    And Ramsey is good, really good. He packs a punch of reality and he can spot directly on the weakness. But there are things I would like him to do in my opinion;
    > When he tastes the food at first, he can yell whatever he wants to and the food seems crap as well. But I think it would be more applicable if he goes into kitchen, cook the exact same food better than the chefs.
    > Also instead of completely changing the menu, he should survey the 3 best selling food in the place, modify into better version and still include in the menu.
    But this is just my opinion.

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  26. I knew this place would be closed, and Chris would blame it all on Ramsay the moment he said "Chef Ramsay changed everything, and it's not going to work." Hmmm. Self fulfilling prophesy? It's a shame so many restaurants on Kitchen Nightmares close after the effort Chef Ramsay puts into them. You can try, but you can't win them all. Either way, I'm addicted to this show.

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  27. How can they possibly blame Chef Ramsay for them closing? He went in to help them and Brian refused to show passion, enthusiasm, and willing to take control. Im watching it rite now and Brian i figured would be the one to really sink them.

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