Sunday, 29 May 2011

Kitchen Nightmares - Fleming - CLOSED

Kitchen Nightmares Fleming

Episode Recap


Chef Gordon Ramsay visits Fleming in Miami, Florida owned by Andy and wife Suzanne, once the busiest restaurant in town, now the custom has dwindled to nothing except a few loyal customers. The Danish food is cooked by a Cuban chef and the décor is dated as the owner hasn't changed a thing in over 10 years. The owners know nothing of Danish cuisine and hired Orlando to cook their Danish menu. Orlando is keen to change the menu but Andy is reluctant to change to alienate the old clientèle. The servers check the obituaries to check no regulars have passed away. Relationships are strained between Andy and his staff and Andy and Suzanne. Their house is on the line if they do not succeed.

Gordon arrives at the restaurant expecting to meet Danish immigrants running the restaurant and attempt to speak Danish to them only to discover that the Danish have left the building and the chef is Cuban. He also discovers that it is the previous owners that were Danish and they have kept everything the same since they bought it. Gordon notices the desert plates on the side and is not impressed. Gordon is served crudités before his meal and says it is old fashioned. His server Julie who has been there 15 years says the only thing that has changed in that time is the staff. Gordon orders the Cured Salmon Gravlax, Frikadelle and Grandfather Duck. The Gravlax is hideous, overdone and tastes like fly paper with a dead fly on the side of the plate as a bonus. The Frikadelle is hot, bland and mushy. Gordon notices that another customer has an amazing foil swan tiramisu and Cindee teaches Gordon how to make it. The duck looks like it was roasted a couple of days ago and is not even moist. Gordon meets the Chef and tells him that the food is bland.

Gordon witnesses a dinner service with a full restaurant due to Gordon being there. Food makes its way out of the kitchen at a good speed but the customers aren't happy and the food is sent back to the kitchen as bland and badly cooked. Every single dish sent out to the customers is returned. Gordon ventures into the fridges to get to the root of the problems and discovers a mountain of terrible food in the fridge. There is raw, defrosting and cooked duck mixed together. Gordon orders them to remove the duck from the menu and remove the duck dishes from customers’ tables as it is contaminated. Andy doesn't seem to think this a problem and believes they can carry on serving food. Not happy with Andy’s laidback attitude and being in denial Gordon decides to talk to Suzanne, she feels let down by Andy. Gordon goes onto the street to talk to the locals, they tell him that no one talks about it anymore; no one will venture there until it changes as the food is dated and bad. The staff knows changes need to be made but Andy does not agree. Gordon tells them to start by forgetting about Danish food and challenges them to cook a dish each to impress Gordon. The front of house tries the food and loves it. Gordon revamps the restaurant with a huge makeover of the restaurant; the dated pink walls are gone! Next Gordon puts on a fashion show to attract and promote the restaurant to younger clientèle. Gordon also gives Andy a makeover and he looks 10 years younger. The menu is also given a makeover with modern contemporary items including crab cakes and other dishes that are downsized. He also introduces a desert trolley instead of the plates on the side.

Relaunch night kicks off with an energized Andy taking charge in the restaurant. The Miami Heat basketball players are the special guests in the restaurant for the relaunch. Customers get the choice of salads with their meals, however the chef is putting the wrong ingredients in the salad. The customers are getting impatient as the kitchen is backed up by the cold salads. The kitchen pulls together and recovers from the salad crisis. Until the old cooker gives up and stops working. They tinker with the equipment to get it to work again and end up causing a fire across the whole hob. Gordon saves the day, putting out the fire. The kitchen pulls together and the food makes its way out to the customers and they are very happy with the food. Gordon tells them that the only thing standing in the way of success was their equipment but Gordon makes an emergency call and gets them a new oven and hob.

What happened next? 



 In the days that followed, they embraced Gordon's changes and Andy has his fire back in him and believes they are going to be on the right track. However some weeks after filming, they kept some of Gordons menu but returned some old favourites to the menu and old traditions popular with patrons. They also returned to serving crudites as customers sat down, offering soup of the day and caesar salad with their meal and they bought back the desert bar. The restaurant closed in October 2010.

Extra Reading


Fleming Yelp

The Total Fakery of a Kitchen Nightmares Taping

After Kitchen Nightmares, Fleming offers customer favorites

Gordon Ramrod Ramsay Filming Kitchen Nightmares at Fleming: a Taste of Denmark



Read About More Kitchen Nightmares

43 comments:

  1. Was my favorite restaurant and sadly it closed quite quickly. The changes were not positive in my opinion. I liked the original menu. Contrary to the way it appeared, I never heard a single guest complain. It was exactly the opposite: everyone loved the multi course meals! I miss Fleming!!!

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    1. you must be old

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    2. Then why were they struggling? They probably wouldve closed sooner.

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    3. yea people loved it so much that they didnt go.

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    4. The episode was propaganda. Look at your first reply. .. "You must be old and afraid if change!" What the hell is wrong with preserving the Danish culture in Florida? Alot of those people built that area into what it is now. But lets just forget them... Danes are old and dead... I bet its a cuban sandwhich shop now

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    5. ^^^ Hello, former owner.

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    6. "Danish Culture" As presented by a Cuban man who didn't like the Danish food he was making.

      There's nothing wrong with Danish culture. There's nothing wrong with preserving it. There's everything wrong with pretending Flemings wasn't an insult to Danish Culture.

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  2. According to Zagat, it is closed. http://www.zagat.com/r/fleming-restaurant-a-taste-of-denmark-pinecrest

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  3. Why there is always people saying restaurants in program were better before, and they liked it. Obviously not enough customers thought the same otherwise they would had problems filling up tables and keeping their businesses open.

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  4. it just amazes me how people return to their old ways and shockingly fail. You can lead a horse to water.. smh

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  5. I liked the way the restaurant was before. Now they have foods with strange tastes that hurt my gums, also the interior used to be very cute with classic colors but it looks bad now. Also the new patrons were very loud and obnoxious.

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    Replies
    1. This is a joke right?

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    2. Clearly. "Hurt my gums"? Obviously meant to be ironic.

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    3. Her name is "Ethel" she was clearly the 85 year old at the start who had a "health scare" so had disappeared for several weeks.

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  6. Again, as someone said before, you too must be old.

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  7. Another restaurant closes because they go back to their horrible ways. Serves them right.

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  8. You guys are all trolls ; Kitchen Nightmare is a Hollywood joke and a show for entertainment purposes. The reason these restaurants have bad / old / frozen food is a direct cause of a lack of client base and a lack of steady revenue. A shortfall in revenue automatically results in cutting corners. I guess most of the audience is uneducated or teenagers.

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    1. Or unfamiliar with the restaurant industry, or haven't done their research, or just enjoy being trolls. You don't need to call people stupid. The internet is full of perfectly intelligent people picking fights for the heck of it. Just because they're immature and belligerent, doesn't mean they're dumb...

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    2. When someone runs a restaurant and pretends to have better food than TGI Fridays, they need to deliver. When they charge more and deliver less, people aren't just disappointed: they're upset because they've been overcharged for a fraud. They don't feel respected and they don't respect the business. They don't come back.

      It's not a joke that overcharging for crappy food results in people not coming back, not bringing others, and giving poor reviews.

      We completely understand that some changes to the decor and menu could totally alienate real Ethels (troll above). But since there weren't enough customers to alienate to allow the business to survive, something needed to change. You can't cut more corners than "as many as possible" which is usually already being done. Offering quality instead of crap is pretty much always a positive direction.

      Cutting certain corners results in shortfalls in revenue. A common problem seen on the show is that crappy food resulting in few customers is responded to with more shortcuts and crappier food. Obviously it keeps going downhill. Shortcuts are not the answer. Maybe some of these places should just open McDonald's or Fridays franchises?

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  9. Lack of client base and lack of steady revenue.
    Are you perhaps one of the owners featured in Kitchen NIghtmare justifying your crap restaurant?

    Majority of the owners were really stupid and so huge in debt that nothing could have helped them turn it around. You had owners buying expensive food when the food catched locally would have been twice or three times as cheap.

    I guess most of the people hating on Kitchen Nightmares participated on that show with their shitty restaurant. See... I can do that too.

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    1. I hate you more than 1000 characters could even begin to explain...

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  10. 31st of October Anon:
    I am a trained restaurant worker>>>

    Cutting corners at a restaurant is never acceptable. Refrigeration units should be clean, food should be fresh, food should never be kept more than 7days, even less for seafood and dairy. These places have no excuse. Heck I have noticed various code violations in this series regarding meat storage that should have gotten many of these places shut down (like cooked meat stored next to or on sheet trays with raw meat).

    I don't think anyone deserves to fail, but when a Michelin Stared Chef gives you advise, chances are you should listen and implement said advice.

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    1. Well said! And only an idiot who doesn't care if his own dinner is contaminated would disagree with you. Ramsay offers sound advice and sometimes undeserved help to these people. Problem is they often implore him too late, when they are literally on the brink of financial ruin. Ramsay can only offer suggestions, which he does exceptionally. But the changes have to be instituted by the owners. He is not to blame if they return to the old way of business that kept their restaurant empty in the first place!

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    2. I would love very much to like your statement if possible! Each and every of all these owners should really try to understand the logic behind. Pretty sure noone wants to eat anything under that kind of disgusting conditions.

      (To think the owners were proud of their food and think it taste excellent...........)

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  11. The UK version of this show is so much better. Less staged, less overdramatic, and a bit more honest.

    In the British show, Ramsay actually spends a whole week at the restaurant as opposed to the two an a half days he does in the US version and works with the owners and chefs to teach them how to operate the place. He really does not spend that much time working to fix the place in the American show, certainly not enough to really impart his knowledge onto struggling owners and chefs..

    As an American, I say that the US ruins nearly every foreign show we try to remake. In my opinion, the TV channels should just show the original shows rather than screw them up in a remake. That would save money on production costs, too.

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    Replies
    1. UK version, UK version, UK version, UK version, UK version, UK version, UK version.

      That never gets old.

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  12. I'm glad these losers failed. That ugly wife of the owner referred to their customers as "old farts." She literall called them "old farts". That was plain rude and ungrateful.

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    1. Yup, that was totally offensive and I am younger than the ugly woman in the programme who said that, too. She should have been glad that at least they were coming - she'd have shut down a lot earlier without them.

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    2. Calling the wife ugly is rude also.

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  13. @26 of Feb anon.

    I said the same thing to my husband! I'm 25 and was still offended for their elderly patrons. What a t***

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  14. Easy to guess why Flemings failed. The old patrons returned and demanded "How things use to be". Slowly they brought back the old items and the old way of doing things and now the restaurant is gone.

    I bet the final months were Hellish. Owner probably bent over for the "consistent" old patrons not willing to sacrifice for more benefits down the line. I'm guessing his marriage is also now on the ropes

    Sidenote: How incompetent were those helpers. The guy making the salad barely spoke English.

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  15. Since when has English been precondition for preparing a salad or cooking?

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  16. Having eaten in restaurants daily for 35 years in many cities and states it is my professional opinion that the show is great. It points out why people should not buy restaurants when they have no proper training as owners or managers. People should stick with what they know. Most of the failing restaurants are that way because of the owners. One of my friends restaurants averages over $24,000.00 in food sales every day of the year. Another restaurant averaged over $103,000,00 every day for the first year after opening. What is basic with great restaurants is cleanliness, fresh food and a great staff. Many failed restaurants kept terrible chefs and had terrible owners and managers. Ramsey is educating the staff and the public. When these restaurants fail,,,,,they deserved to fail. Ramsey actually tries his best to help the owners change. Ramsey also remodels the restaurants and provides many needed kitchen appliances, menus, dishes, computers, education, marketing tips and other great things at no cost to the owners or staff. The restaurants that stay open deserve to stay open and the ones that close, deserve to close. Every restaurant is at the pleasure of the clientele. My friend's restaurant has a cleaning staff that comes in every night to professionally clean his entire restaurant every night of the year. He has the busiest restaurant in the U.S. in that style of dining. Consistency is everything. Has anyone ever noticed how important cigarettes are to chain smokers? Cleanliness should be that important to a restaurateur. Even though Ramsey knows that many of the chefs need to be fired, he leaves that up to the owners. He tries to help them. When they fail, they deserve to fail and go out of business.

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  17. They should have kept Ramsey's menu intact, but if one of the older clientel wanted something from the original menu they could just make it for them. I also agree though that the owners were in over their heads and needed training in the restaurant business. Also, those desserts Ramsey had on the trolley looked super yummy! BTW:I am young, but VERY ugly!

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  18. I've seen both versions of KN and I do seem to enjoy the non-US version a bit more. I also really enjoy that other show he does, The F Word, very entertaining. After reading about all the scripting and staging involved in this supposed reality television, I have to say it is a bit of a let down.

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  19. What's with all these people taking over a restaurant and riding on the coattails of someone else's hard work, not changing anything, not putting their own thumbprint on it, not marketing and working on it at all with their own creativity? Capitalism and just about making money at its best.

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  20. Im from Denmark and i just saw it on danish tv and none of the things looked like danish food it looked disgusting and NOT danish, i just need to mention one of the thing on the menu the Frikadeller was to big and they didint even have "brun sovs" and potatos. and it was only one dish i mentioned.

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  21. I just saw this episode today and I am not surprised this place did close down. The wife was totally rude. She rolled her eyes every time Chef Ramsay would speak. She spoke of elderly patrons in a very rude manner and demeaning to them. I once had my own place and my partner did the same thing to the elderly patrons which was 50% of the business. Raised prices higher than the area we were located in could afford. Tried to turn a cafe into a 4 star and just not for this location. Profits were very good before he enacted the changes and he closed us down in no time at all. With Flemings they had a procedure that would have taken them all the way with all patrons and they threw it away. Such a shame.

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  22. What a lot of people here may not realize is that South Florida's food is really terrible on the whole. Even the grocery store's vegetables look sad and old. I grew up there and my parents live there, and when I go back I basically starve myself the entire time because I can't eat a single thing. South Florida is all about flash over substance, and most people don't actually know what good food is there.

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  23. Anyone love the bit with the foil swans?

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