Tuesday, 18 July 2017

Kitchen Nightmares - Yanni's Greek Restaurant - OPEN

Kitchen Nightmares Yanni's Greek Restaurant

In this Kitchen Nightmares episode, Chef Gordon Ramsay visits Yanni’s Greek Restaurant in Phinney Ridge, Washington run by Peter Augustio and his family. The restaurant was opened by his father in 1984 and passed to Peter in 2007. Initially the business was a success but the customers are dwindling, they are in debt and the bills aren’t being paid. Before arriving at the restaurant, Peter asks to meet him and tells him he is losing $8-10,000 a month. He tells Gordon that his family work there but have no dedication. Gordon is greeted by Karen and daughters Alyse and Tariya, Tariya bursts into tears hearing of her parents struggle. They believe everything is outdated but Peter is too stubborn to change. 

Gordon orders the pumpkin hummus, moussaka and the house gyro. The hummus has too much garlic, the moussaka has sweet meat, bitter under cooked eggplant and is greasy and the house gyro looks like a plateful of puke. Gordon confronts Peter and Alyse about their food and they are very defensive. Gordon arrives to witness a dinner service. The kitchen is in chaos with Peter barking orders at Alyse. Customers send back food, the meat has gristle and the orzo is overcooked. Gordon inspects the walk in and discovers the food is mouldy and rotten and there is cooked meat next to raw meat. There are tubs full of disgusting meat that they “aren’t using” stored in the fridge. 

Gordon shuts down the kitchen and reduces Alyse to tears. Peter goes off in a shouting tirade refusing to see that it is his responsibility. The next day Gordon sits the family down and tells them to take responsibility or he is leaving and Peter needs to stop being negative and respect his family. The first challenge he gives the family is to cut the dishes that aren’t selling. At first Peter refuses but in the end cuts the menu down to 21 items. 

Gordon works on revamping the menu and his team give the dining room a makeover with all new china. They also have a new POS system and Gordon spends time in the kitchen teaching them how to cook the new menu.  On relaunch night, Alyse is running the line and she begins the clash with Peter but Gordon steps in and helps them to work the new system. The customers love the new food and say they will come back to the restaurant. 


What Happened Next?


In the weeks that follow, Peter adapts to the changes made by Gordon, Peter and Alyse continue to work well together in the kitchen and Tariya is smiling rather than crying. The menu changes didn't down well with some of their loyal customers so they added some old favourites alongside Gordon's menu.  

Yelp reviews since the episode was filmed are mostly positive. Planning on visiting the restaurant? Check out their website for opening hours and information.

Yanni’s Greek Restaurant was aired on 15 March 2013, the episode was filmed in November-December 2012 and is Kitchen Nightmares season 6 episode 12.


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9 comments:

  1. Y'know, I think this is another reason why a lot of these restaurants shut down. They listen to their 'regulars', so they quickly backtrack into selling their old stuff again.

    News flash: Your regulars were leading you into bankruptcy.

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    Replies
    1. Well, it depends. If adding a few dishes from their old menu can let them keep their old customer base in addition to the new one, it *might* be worth it. Especially if they adapt them to work with the new menu.

      We shouldn't forget that there are plenty of people that just love the crappy food they find in certain restaurants, not everyone has GR's palate. If they're willing to pay for it - why not take advantage of that?

      In general, you're right, that seems to be the case quite often, that was already a huge problem we could see in Kitchen Nightmares UK.

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    2. I think the restaurant business is like every business. You find out what sells and sell it for a profit. I am sure that GR's menu is not the be all and end all and very likely needs some changes if not many to suit the particular area in which the restaurant is. The key is to keep a good track of what sells and what doesn't and if you are making a profit on it. If an old item sells well enough and you make a profit then why not sell it. The danger is keeping too many items many of which don't sell but you have to try to stock for them resulting in wasted spoiled food or selling frozen foods. I agree that if people simply revert everything back to the way it was, when they obviously needed some change then they are doomed to fail, but I do hate the constant posts that somehow the only possible thing that could work is GR's menu. Hopefully the places learn how to understand menus and food selling and costing than just taking a given menu and hoping it works.

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    3. excellent comment; if the regulars were making them money then listen to them. I know ugly hole in the wall restaurants that serve amazing food and they are packed to the rafters.

      If you have good food, they usually will come. If you are not making money, listening to your regulars will make you broke.

      Delete
  2. I couldn't stop laughing at that crying girl, she was hilarious. CRYING GIRL FOR PRESIDENT 2016!!

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  3. I do have to make a comment here. It seems a common thread among the places that have closed are the backtracking into the old menu. Again, if it was sooooo good, why didn't you have customers? There's generally a good reason a restaurant closes, and most times, it's crappy food.

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  4. http://socialcapitalreview.org/seattle-kitchen-nightmares-family-now-faces-greater-test/
    Alyse had a drug history.

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  5. I get that Tariya is super emotional, but Alyse comes off as super nasty. Barking "stop crying" through gritted teeth isn't going to make her sister stop crying.

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  6. Oh my lord, these daughters cry just by having wind blown on their face. Gordon can just say hi and Tariya starts bawling.

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