Sunday, 28 April 2013

Kitchen Nightmares - Chappy's - CLOSED

Kitchen Nightmares Chappy's

Episode Recap

Chef Gordon Ramsay visits Chappy’s, in Nashville, Tennessee, owned by John “Chappy” Chapman and his wife Starr. The couple ran a successful restaurant in Long Beach, Mississippi but it was destroyed in Hurricane Katrina. Chappy believes the problem is that the customers don’t like New Orleans Cuisine. Gordon arrives and finds the New Orleans themed décor terrible and meets Chappy who confidently rates his food as 10/10. TJ tells him the servers have 15 specials to recite each evening and that the lunch menu and dinner menu have the same items but the price triples on one dish from lunch to dinner. Starr joins Gordon and tells him that she doesn’t listen to her and is set in his ways. Gordon sits down to sample the huge menu; he orders the fried green tomatoes, chicken and sausage gumbo and steak and lobster rocket. The fried green tomatoes are bland, the gumbo looks like “Chappy took a crappy in my gumbo” as it is watery and bland and the steak and lobster rocket has grisly, chewy steak that has the crap beaten out of it and chewy lobster. 

Gordon arrives to witness a dinner service and is not pleased with what he witnesses including a pot full of oysters kept at room temperature. He is shocked to see that they fry a beef steak in the same pan as they fried fish for a pescatarian. Next he inspects the walk-in and finds yellow mayonnaise that expired 3 years ago, amongst mouldy and rotten food. Gordon brings in Chappy and Starr to explain and Chappy can’t answer as to how old the food is. The next day Gordon gets the staff together for a meeting to discuss the issues in the restaurant. They air a lot of frustrations about being yelled at, Chappy acting condescending and him taking the criticism of the food badly, Chappy promises to change. 

Gordon is not convinced so he invites the locals to give their opinion with Chappy and Starr listening. The locals have many criticisms - the food tasted burnt, it was not authentic Cajun, the quality was low, food overpriced and there was bad atmosphere in the restaurant. Overnight, Gordon's team work on the restaurant changing the décor to a more modern dining room but Chappy is not a fan of the makeover. The menu has reduced from over 100 menu items down to 22 modern recipes. Gordon also reveals Chris Fox to help implement the menu change and brings in a rail of casual shirts and pants for staff. The staff sample the menu and love the new items.

On relaunch night, Chris is in the kitchen assisting the kitchen by expediting. Chappy is not communicating and is struggling with the new menu. Gordon asks Chris to step in as Head Chef after Chappy “butterflies” the meat to serve quicker, lowering the standards. After the change the food makes its way out to the kitchen and the customers are happy with the food. After the service, the servers and customers are happy with the changes and the evening service but Chappy is clearly is not happy. Starr promises not to let Chappy go back to his old ways.

What Happened Next?

In the weeks that followed, despite positive feedback about the changes, Chappy went back to his old ways including the hat and temper. He has also reverted back to his old menu. Chappy has since given many high profile interviews including the National Enquirer saying that Gordon has wrecked his business.

He has since changed the menu back to the old menu as he said it chased away his loyal customers. He says the customers weren't too happy with the new decor either. Reviews on Yelp are mixed as to old vs new. The success of Chappy s now rests with the people of Nashville.

The restaurant was seized by the State of Tennessee due to non payment of taxes on Tuesday 18th June 2013. Chappy blames the appearance on Kitchen Nightmares.

He opened Chappys Bistro in the Almanett Hotel in November 2013 but this closed in October 2014 before opening Chappy's at 6106 in New Orleans which closed after less than a year. His most recent venture is Rum Kitchen, which opened in April 2016.

Extra Reading

Chappy's Yelp Reviews

Gordon Ramsay Wrecked My Business Interview (US Only)

Ramsay 'Destroyed My Business,' Nashville Chef Claims

Rum Kitchen Yelp Reviews

Read About More Kitchen Nightmares
Read More »

Kitchen Nightmares - Prohibition Grille - OPEN

Kitchen Nightmares Prohibition Grille

Episode Recap

Chef Gordon Ramsay visits the Prohibition Grille in Everett, Washington run by belly dancer Rishi Brown, who has no restaurant experience and is losing $100,000 a year. She opened the restaurant in 2008 and hired Chef Rocky, who is lazy, has constant breaks and talks on his phone. Rishi stands by him even though the customers say the food is bland and disgusting. Gordon arrives at the restaurant and sees a belly dancing flyer but is more surprised that the belly dancer that greets him is the owner. Gordon orders the Jalapeno Corn Chowder, Filet Mignon Medium Rare, Collared Greens, Balsamic Glazed Salmon and Pan Fried Oysters. Rishi thinks Soup of the Day is the soup they are serving that day but it is slop and gnarly, the oysters are tasteless, the filet has a horrible greyness, the greens are mush and the salmon is f*ing disgusting with no seasoning. He rates the food as a 0/10 but Rishi refuses to acknowledge that there is a problem with the food.

Gordon arrives to witness a dinner service and is surprised to see Rishi performing a belly dance and hides in the freezer to avoid it and the customers are confused. Steaks are coming back raw instead of medium but Rishi does not know what to do when a customer complains and Gordon has to assist her. Upon tasting the pot of gravy they discover it has gone sour. Gordon inspects the fridge and raw and cooked food next to each other is discovered. Gordon tells the customers to stop eating the food and shuts down the restaurant. The next day  the staff reveal that Rocky is the problem. He goes outside during a busy service and  he takes 3% of the tips as he told her this was standard. Rishi breaks down and admits she is scared to make changes especially with regards to Rocky. 

Gordon promises to help her find a new chef. When Rocky arrives that evening, Rishi lets him go and he admits he had got complacent. Gordon gives Rishi a cooking lesson so she feels more comfortable in the kitchen. The restaurant is given a makeover, changing the restaurant to Prohibition Gastropub. The decor is modern and the bar brightens up the room. He also brings in a new chef Tyler to relaunch the menu and to help recruit a new chef. Gordon reveals the new simple menu and the staff are impressed with the new menu items. Rishi is also given a makeover and she is dressed in a smart suit. For relaunch night, Gordon has invited local influential bloggers to help spread the word and the customers love the food and he makes Rishi promise to put on no more dinner belly dance shows!

What Happened Next? 

In the weeks that followed, the new improvements are a big hit and Rishi feels in control of her restaurant again. The changes have been met with a mixed response, reviews on Yelp and Trip Advisor show both regulars preferring the old menu and new customers loving the new look and new menu. The restaurant was sold and is no longer owned by Rishi, it has however kept the same name and decor.

Rocky opened his own restaurant called Ole Soul Southern Creole, reviews are good.

Extra Reading

Prohibition Grille Yelp Reviews

Prohibition Grille Trip Advisor Reviews

Gordon Ramsay Transforms Prohibition Grille into an Everett Gastropub

Ole Soul Southern Creole Yelp Reviews

Read About More Kitchen Nightmares
Read More »