He sits down with the owners to discuss the restaurant and finds random stuff in a broken freezer. Gordon finds another broken freezer. a room full of clutter, that has been there 6 years and the restaurant has been restricted in size to make room. Pat reveals she has sold her house and is using money from the sale to support the business. Son John is willing and ready to take over the business but Jack won't step aside. The tapas counter reveals more horrors as raw and cooked meat are stored next to each other. Fresh produce is dumped on top of old produce and Jack is buying fresh food everyday. Gordon discovers a rotting chicken at the back of the fridge and he says it was cooked 4 days ago. Gordon orders the kitchen and restaurant to be closed and John is clearly frustrated by the state of the kitchen, in his father and Chef Juan.
Gordon comes back the next day and Jack has cleaned the kitchen. Gordon sits down to order some food, he orders a tortilla and is offered ketchup or brown sauce. The potatoes taste rotten, he asks if it went in the microwave and is told no. The fish dish, with calamari and squid is rubbery and sloppy. Gordon tells Juan to taste it and he says it is fine. Jack takes over in the kitchen and serves Gordon a 2 day old chicken. Gordon orders John to taste the sauce and he finds it revolving, Jack tastes it and calls it salty. Jack walks out whilst Gordon tells Pat it's a joke. Jack is stubborn, in denial and doesn't listen to John. Marie agrees Jack is hard headed and says Pat also blocks it out, John and Jack often disagree and argue. Gordon puts down a line and tells Jack he isn't to enter and if he crosses the link he'll put him in the sea, John is to run the restaurant and Juan is not to use a microwave.
The restaurant is full and Juan is under pressure to cook fresh, Jack is out front charming the customers but the kitchen is falling apart. Juan is reacting to the loss of the microwave by overcooking meat. Jack refuses to sack Juan as he feels sorry for him and paying him 1500 euros a month. The customers aren't happy with the wait and substandard food. Customers have walked away without paying and son John is furious. John runs a car rental firm and Gordon visits but John is losing money, the cars are falling apart, 40,000 euros came from his parents and Gordon tells him to sell the business to pay them back. Gordon orders them to declutter the restaurant whilst he visits local restaurants. Gordon returns and finds Jack struggling to let go, Pat tells him everything is going and nothing is going back in their home. With the clutter gone the restaurant has doubled in size with more earning potential.
Gordon reveals a new sign funded by selling Jacks junk, Gordon reveals the idea of the restaurant being a fried chicken shack but with a twist. The restaurant has been repainted and more tables have been added. Gordon shows them how to make fried chicken using fresh chicken, the menu is very simple and cost effective and the family love the new fried chicken. There are sauces and salads to up sell to customers to help boost income. Jack, John and Pat are in the town promoting the restaurant in chicken suits and a new chef has been hired, Juan is demoted to pot washer.
On opening night, there are all hands on deck with the whole family in the restaurant. The kitchen is prepared but front of house have given 5 big orders to the kitchen at once. Gordon orders them to stop taking orders for 5 minutes. Food is taken out by Jack after struggling to find the correct table but there is confusion as the server hasn't told them what the food is. Gordon despairs as Jack returns to the kitchen with raw chicken that had been rushed out and he orders them to slow down and work as a team. John steps in and supports the kitchen and the kitchen runs smoothly. The customers are happy with the food despite the wait and they have made over 700 Euros.
What Happened Next?
Gordon returns to the restaurant 4 weeks later and they have kept the chicken theme. Gordon arrives at lunch time and the restaurant is busy. Juan has left and the kitchen has kept up the cleaning regime. They are averaging 500 Euros a day and John has sold the cars but hasn't repaid his parents and he hasn't managed to persuade Jack to retire. John writes an IOU to his parents and it is put inside the till. In the 3 months prior to airing, they are averaging £1500 a week, John has sold 2 cars and still hasn't paid his parents back. The owners have reported that both customer satisfaction and sales are up. Jon has since reverted to his own recipe and told the Mirror in October 2014 that he was losing £2500 a month.
Reviews since Gordon visited are average with a mix of both good and bad reviews. Twitter user Chris, visited the restaurant in June 2014, below is his experience....
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