Hotel Hell - Hotel Chester - OPEN

Hotel Hell Hotel Chester

In this Hotel Hell episode, Gordon Ramsay visits Hotel Chester in Starkville, Mississippi, a hotel located next to a college campus.

Hotel Chester was booming when it was bought by David and Sukie Mollendor in 2000 but the couple have been forced to file for bankruptcy.

Their home was foreclosed and they were forced to move into the hotel as they are $900,000 in debt.

The hotel was running smoothly until David was in a car accident and bed ridden for 6 months and Sukie had to leave her job in real estate to take over.

Gordon can't find the hotel and has to ask a group of local students for directions. They describe the hotel as easy to miss but they know it as it is next to their campus.

Gordon arrives and speaks to David who explains that he graduated with a major in hotel management after serving in Vietnam.

David doesn't think there any issues with the rooms or the restaurant food but reveals that the rooms haven't been updated in over 10 years. The walls are cracking and the carpets need replacing.

Gordon goes down to the restaurant to eat and finds that all the food is Japanese and is cooked by Suki.

She has no kitchen experience as she was forced to take over cooking as they cannot afford a chef.

Gordon sits waiting for around an hour but gets fed up, Lindsey finds him sleeping on a couch and he finally tastes the sushi, which he thinks is disgusting.

Gordon tells Sukie he doesn't like the sushi and she runs off to tell David whilst Gordon talks to Lindsey about the restaurant. She tells him only ten or so guests eat in the restaurant.

Gordon arrives to observe the dinner service, it is busy but after an hour the first table haven't even got their food yet.

Sukie is having trouble in the kitchen, David won't help her and Gordon learns that she has been struggling since David's accident

Gordon heads over to a supermarket to pick up some ingredients to cook the waiting customers some food. He cooks them sliders to finish off the service.

After the disappointing service, Sukie tells Gordon that they live in the handicapped room since the accident and learns that he broke both his back, ankles and has been recovering for the past 5 years.

The next day Gordon takes them to local successful businesses and they explain that their success is down to the student trade.

Gordon reveals changes to the hotel including modernised rooms, a revamped room for David and Sukie and the beer garden has also been given a makeover with craft beer on tap.

The menu has also been changed, featuring local food including the Gordon burger which will be appealing to the students and there is a new sign so customers can find them.

A new head Chef is bought in to help with the relaunch and training new staff. Gordon offers to pay her salary until they can afford to pay themselves.

Young locals arrive and the beer garden impresses everyone as does the Gordon Burger.

Before he leaves he takes David and Sukie out for a drive and shows them an apartment he has rented for them for 6 months so they don't have to live at the hotel.


What Happened Next at Hotel Chester?

Hotel Chester is open.

They have kept most of Gordon's menu but made some changes and the Gordon burger is still very popular.

Yelp reviews and Trip Advisor reviews since Gordon visited are mostly very positive, with compliments on the friendly and helpful staff, the beer garden and the breakfast.

Planning a visit to the hotel? Check out their website for further information.

Hotel Chester aired on August 11 2014, the episode was filmed in June 2013 and is Hotel Hell season 2 episode 4.


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Next episode - Calumet Inn

Previous episode - Applegate River Lodge

This post was last updated in October 2019.


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27 comments:

  1. My favorite episode until now. I fell in love with those two and it was nice to see Gordon finally off his angry cursing character. He is such a sweet man.

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    1. Made me cry .... watched it more than 10 times .... such a sweet couple & ramsy was such a doll .... awesome!

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  2. Sukie was lovely. So sweet haha. I didn't see them staying open, but I am glad they did x

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  3. This was most probably the most significant episode that really touched me. Moreover its fantastic to see that there are no unnecessary dramas at all in this particular episode.

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  4. Spent 2 nights at this place, the food and hospitality was superb

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  5. I actually cried a little watching this episode. I wanted to hug them all. This should prove Gordon is a good man.

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  6. strawberries on a sushi.. what was she thinking xD

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    1. Watching this episode of Hotel Hell for the first time right now. It's near the end, so I wanted to know if the nice could had gotten their Happily Ever After--I read your comment at the EXACT same time that Gordon said it. :)

      Such a great episode :) And really--Strawberries on sushi? :D

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  7. I loved this episode! I'm really happy they are still open and doing well! They was such a sweet family! :')

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  8. Loved this episode. It even made me cry. Thanks Gordon for the fantastic person you are!

    I'm glad this hotel is still up and running! I hope I may get the chance to visit some day! :D

    Greetings from Norway

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  9. I just saw this episode and wow!

    Never have I seen two more deserving people of Gordon's assistance.

    No arguing, no dramas, just a willingness to accept his help.

    I wish David and Sukie all the best in their future.

    Greetings from an Aussie living in Sweden.

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  10. This episode proves that you don't need over the top drama for a show like this to be a hit. What a lovely couple and so deserving of Gordon's help!

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  11. I saw that episode at TLC in Russia, it has touched me really a lot, I am so happy, Gordon helped them and they accepted that so wishfully! All the best, I really love to see American historic hotels in small cities revive again!

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  12. This is the best episode I have ever watched on Hotel Hell. So touched by this family and Gordon's generosity. Glad to see they are back on their feet. It is so beautiful to see people helping each other.

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  13. One of Ramsay's best episodes. Really shows the good side of the man. Nice to see there are still people out there willing to help out the Good people in need.

    In my opinion, there are many he has helped who have not been at all deserving of such.

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    1. Agreed! He helped to super people in time of need - giving their children an option to continue the legacy of this beautiful place!

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  14. Love this couple they seem so cute together. I wish the best for them and their family.

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  15. Does anyone know if the lovely couple still owns the hotel?

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  16. Love this episode best! It sees the sweetest side of both Gordon and humble people like Dave and Sukie who are not egoistic and most willing to accept anything that Gordon planned. The makeover and a home, were the owners' just reward. Lovely couple, happy that both they and Hotel Chester are still going strong.

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  17. I am so happy that they still operate they truly deserve it. such a sweet family.

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  18. Lord, I am in tears after watching this episode I just had to find out if they were still open!
    So nice to see an ep that isn’t ungreatful people who have brought it on themselves - this pair fell on hard times and it’s lovely to see them doing so well, and how amazing is Gordon for all he did for them?
    Not sure when I’ll recover!

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  19. After watching this one, I turned to my girlfriend and said, 'we have to go here.' The food looked incredible.

    Given that David had 40 years of experience combined with the patience Gordon showed them given the sensitivity of the situation, it would be absolutely tragic if they closed. I loved this episode. They were so kind.

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  20. I also just watched this episode for the first time and was also brought to tears...and also had to research after! So glad that they’re doing well. Couldn’t want it for a more resilient, lovely family. Well done!

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  21. I've just watched this for the first time here in the UK on Channel 4, and am watching it again now on Channel 4+1. Like many others have said it has moved me to tears. What a lovely couple and Gordon has a good heart. Best episode ever and I'm really glad they are doing well now. I would fly to the US just to meet Dave and Sukie.

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  22. I just finished this episode tonight on YouTube, and then jumped on here to see if the hotel was still open...and I cheered when I saw the words OPEN! Of all the hotels Gordon has worked on, this is one of the few which brought me to tears because not only did it show this tough man has a good heart, but we got an honest to goodness happy ending with two people who deserved it. I've never planned on going to Mississippi, but if I did, this would be the reason!

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