Restaurant Impossible - Del's Restaurant - CLOSED

Del's Restaurant Restaurant Impossible

In this Restaurant Impossible episode, Chef Robert Irvine visit's Del's Restaurant in Pittsburgh, Pennsylvania.

Del's Restaurant is an Italian restaurant that has been operating for 61 years and is owned by Marianne and her brother John Del Pizzo.

The restaurant was opened by their grandfather and they have been working their for all of their lives.

Customers used to line up around the corner but revenue has dropped and around 30 competing chain restaurants have opened in the area.

They are now using their own property and money to keep the restaurant afloat.

Robert arrives and isn't impressed with the cheap tablecloths and old carpet. They reveal that Marianne is front of house and John runs the kitchen.

In a good year they would make 1.6million gross but they were taking just 1% profit. This year they have made 1.2million so made no profit and are 250k in debt.

Robert invites locals to be able to observe a service. The diners think the decor is old fashioned, like Grandma's and the carpet is filthy.

Marianne is running around screaming at servers whilst Robert tries the food.

The food is poor, the wedding soup tastes off, the fettuccine Alfredo is tasteless, the gnocchi is like clay and the pesto has no taste.

Robert confronts Marianne who tells him there is no other way than frozen and there is nothing wrong with microwaving chicken.

Robert asks the diners if they are happy to be served frozen chicken. She remains in denial and defends the sauce after Robert brands it as canned.

Robert meets with designer Cheryl, who reveals that she wants to create a blend of old and new and he wants an Italian theme but for it not to be tacky.

Marianne rescues the pictures and fears change and appears to hate everything.

Robert asks the kitchen to cook all of the dishes on the menu and there are huge portions. John reveals that they put ice cubes in the sauce to cool it.

However Robert explodes at him because if the machine isn't cleaned the ice cubes will be contaminated with salmonella. He checks the machine and it is filthy and tells them to get it cleaned.

Next Robert does a cook off with John, a fresh chicken parmigiana vs their current frozen version. Robert is finished 5 minutes earlier and his dish is better tasting.

A staff meeting is called and the staff reveal that they are embarrassed about Marianne's shouting. They are scared of her but they can see that they care and want it to be a success.

Marianne is upset and is arguing with staff out the back, being defensive over comments made in the staff meeting.

Robert reads out customers reviews from the internet that comment on Marianne's poor behaviour in the restaurant and she admits that she has lost it.

Robert meets with the design team who tell him that they are behind and won't be finished by 6. Robert asks for more manpower in order to be able to finish on time.

Robert returns to the kitchen and the new sauce is introduced that is less sugary. They have halved the portion size and reduced the prices.

The restaurant makeover is finished on time and it is revealed to the family. Marianne loves the new decor and her sister Josephine thinks it is beautiful.

On relaunch night, the customers love the new modern decor and are impressed with the new flavourful dishes.

The new sauce is a huge hit with customers as is the wedding soup and many customers promise to return.

What Happened Next at Del's Restaurant?

Three months later and sales were up 10%, they were making 15% income and reviews were better.

Since Robert visited, Yelp reviews are mixed, negative reviews seem to criticise the quality of food and hit and miss service.

Reviews seem to suggest that they have kept the decor and menu that Robert put in place on the show.

Del's Restaurant closed in April 2015, deciding that it was time to close.

Recipes in this episode

Chicken Parmesan

Red Sauce Base - Marinara

Del's Restaurant was Restaurant Impossible season 3 episode 4 and aired on February 29 2012.

Click for more Restaurant Impossible Restaurants

Previous episode - Anna Maria's

Next episode - Woody's Tupelo Steakhouse

This post was last updated in August 2020.

No comments:

Post a comment

Comments will be moderated prior to being published. Those with spam links, offensive language or of an offensive nature will not be published. All comments are the opinion of the commenter and do not represent the opinions of the website owner.