Restaurant Impossible - Longbranch Steak and Seafood - CLOSED

Longbranch Steak and Seafood Restaurant Impossible

In this Restaurant Impossible episode, Chef Robert Irvine visits Longbranch Steak and Seafood in Fayetteville, Georgia.

The restaurant was a wedding gift to owner Lisa Howard from former owner and husband Linsday Howard.

Lisa worked as a waitress and bartender and when Lindsay had to return to another business she asked to take over but she had no experience in running a restaurant.

Ever since opening the restaurant she has been struggling financially, they have invested a further $100,000 and it has caused problems in her marriage.

Daughter Lucy works at the restaurant and is concerned for her mother due to her health concerns and thinks she was crazy for taking on the restaurant.

Robert arrives and is not impressed with the warehouse decor with confusing licence plates on the wall and doesn't think it looks like a family run restaurant.

He tells Lindsay that he needs to remove the financial net and Lisa admits that there is no control of the staff, her excuse being that they have bills to pay.

Lucy thinks communication is an issue and that no one will follow her and she also doesn't care either as it appears that her mother doesn't care.

She gets upset and asks her mom to get a backbone but she says she can't be mean and she is afraid she might make the staff quit.

Robert observes a dinner service and the customers are surprised by the old smell as it is a new building.

The food was terrible and was returned during the service including piles of incorrectly cooked steak, which cost money to be refired and put right.

The cheesecake is sour and prompts Robert to go into the kitchen where he finds black grime and a filhy ice machine with a cockroach stuff to an icecube.

In the kitchen it is revealed that the ice machine hasn't been cleaned for a month and Robert confronts the chefs about the poor food. They lie to Robert about when a pot of chilli has cooked.

Robert discovers that nothing is dated in the kitchen and there is a bun with both freezer burn and mould. The floor is soaking in water, all the way down the wood and is covered in mildew.

Lisa says that the kitchen staff won't clean and they say they don't have the time but Robert says the issue is poor management.

Robert finds cockroaches everywhere so a deep clean and an extermination crew is called in to get rid of them.

Robert meets with Taniya who isn't impressed with the high decor or the $1300 cut to the budget due to getting rid of the cockroaches.

Next he calls the kitchen staff to remove the equipment and speaks to the staff about who isn't pulling their weight.

The main names mentioned are Julie and Flip, who is named by multiple members of staff for being lazy, leaving early and being dirty.

Overnight, Lisa decided who was to stay and who was to leave the restaurant.

Robert checks in with Taniya who reveals the wallpaper is going up quickly, recycled the pendants and she has been able to create booths.

In the kitchen, the refrigerator has been cleaned and the floor has been fixed.

Lisa reveals that she has made a decision without Lindsay - the floor manager will be Julie and it is her last chance.

Michelle is now acting manager when Lisa is not in the restauran and Rodney will be in charge of the kitchen.

Flip is very disappointed that he hasn't been promoted to kitchen manager but it is his chance to prove himself.

Robert teaches the kitchen staff new dishes for the menu for relaunch, including a scallop dish and a tenderloin.

As the restaurant is close to opening the pergola is taking longer than normal.

As the new decor is revealed the family promise to support each other and make it a success.

For relaunch night, the staff are nervous but excited.

The customers love the new decor and the new menu. The staff are much happier and the plates are coming back to the kitchen empty.

What Happened Next at Longbranch Steak and Seafood?

When Robert revisited, they had reintroduced some of the old favourites to please the regular customers as the changes were a bit too dramatic for them.

Lisa had stepped up as manager and they had hired new staff.

Longbranch Steak and Seafood closed shortly after airing in August 2012.

There aren't many reviews of the restaurant after Robert's visit but one review says they were only focusing on the regular customers and another mentions issues with service as the staff adjust to the changes.

Longbranch Steak and Seafood was Restaurant Impossible season 4 episode 1 and aired on July 11 2012.

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Next episode - The Main Dish

This post was last updated in September 2020.

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