Tuesday, 29 November 2011

Kitchen Nightmares - Oceana - OPEN

Kitchen Nightmares Oceana

Episode Recap


Chef Gordon Ramsay visit's Oceana, New Orleans, LA, a sea food restaurant owned by brothers Moe and Rami . The brothers have an explosive relationship, the restaurant is dirty and has vermin. Gordon arrives in the restaurant, which appears to be in 2 halves, with 2 different menus. Gordon speaks to the waiter and discovers that they fire a lot of staff, he  has been fired 4 times! Gordon orders the Seafood Gumbo, Crab Cake Platter and Blackened Bayou Duck. The gumbo is disgusting and tastes old, the crab cake platter is soggy and tastes frozen and the duck is tough. Rami agrees it is tough but Moe disagrees and eats it himself. The chefs deny that the crab cakes are frozen but owner Rami tells him they are and the duck was cooked a month ago. 

Gordon oversees a dinner service and walks into a kitchen full of smoke. Food is sent back to the kitchen, the warmer unit is not even hot, the crabs are milky, there are very old prawns that make Gordon retch/vomit and there is sour food. The crawfish and pasta is cooked days in advance, there are boxes of food going off  in the fridge and a bag of warm jambalaya. He then finds a mouse trip with 3 dead mice in. Gordon shuts down the restaurant based on what he has seen.

Gordon calls in the exterminators when a live mouse runs out and after he finds out they have never had a proper clean, the staff start deep cleaning the kitchen. Moe starts shouting at Rami as he blames him before shouting at the servers, throwing chairs and downing shots. Executive Chef Damon is sacked. and as Moe has all his recipes in his head  the chefs have no idea what they are meant to be cooking. Gordon starts by revamping the menu as Moe offers no recipes and Gordon teaches them a blackened salmon special. The owners allow Gordon to make whatever changes he needs to make. Gordon gives the dining room makeover with a fresh lick of paint and a decluttering. They sample the new menu and Moe likes it!

On Relaunch night, Rami is supervising the kitchen and Moe running the front of house. Moe abandons the front of house and hovers around the kitchen and has to be sent back out. The customers are liking the new menu and Moe appears back in the kitchen, moaning about the speed of the food. Moe walks out and Gordon goes after him. Gordon leaves and is unsure if Oceana will still be there when he revisits.



What Happened Next? 


Oceana Grill restaurant is still open. After filming, online posts seem to suggest that nothing had changed, the decor didn't look different, unhappy customers were still shouted at and the menu was mostly the same too. A lot of the staff featured in the show had left. Yelp and Trip Advisor reviews are mostly good , mostly done on mobiles, there is rumoured to be a promotion whereby you get a free drink for an online review on Trip Advisor.


Extra Reading


http://www.oceanagrill.com/

Oceana Facebook

Oceana Trip Advisor Reviews

Oceana Yelp Page


Read About More Kitchen Nightmares

67 comments:

  1. After catching up on back shows, and watching this episode, the smartest thing Rami could do is buy out Moe, the guy isn't all there, now to be fair, some of it i'm sure is editing, but the way he's shown on the show, like saying he wants the shrimp salty so they will buy more liquor, really make him look like he's not all there and doesn't know a thing about running a resturant.

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    1. Damn, I was thinking the same thing, He should completly get rid of him, then he can start anew for real.

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  2. Im deeply surprised this restaurant is still open... Good AND bad. Rami being a great owner and trying his best. However, Moe is terrible at everything except intimidation. Hope all goes well for them either way.

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  3. There is no owner stuberness for this one. I would suggest 11/10 for the crazy wannabe thug owner.

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  4. I was just there with my family this past weekend and the food was very good. I'm born and raised in Southern Louisiana and I don't just eat Creole/Cajun cuisine anywhere. We were pleasantly surprised even went back the next morning for slammin homemade pancakes. It looks like the owners took some of the criticism to heart and revamped their restaurant.

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    1. Shut up Moe.

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    2. LOL Good one. No way is that place the #17 best restaurant in N.O. Friends and family are doing the reviews. That place is a joke!

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  5. never thought that the restaurant would still be open.
    when u re that careless, generally u dont change. anyway, the best test, more than trip advisor or anything else, is to see that it's still on.

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  6. According to their web page, Moe is not mentioned at all, and they have a new owner, with Rami still there. It looks great. I don't live near it, so I don't think I'll be going anytime soon.

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    1. the "owner" hasnt changed. take a look at the family name of the owner. perhaps you would be enlightened.

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  7. Yup I noticed that Moe wasn't mentioned on the site as well. No doubt it's a good thing for the restaurant that he's out of the picture and I wish them all the best, though I'd never go there after seeing what lurked in the kitchen during the show even if it is supposed to be all cleaned up now.

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    1. he is, check out the pictures with him and celebrity guests

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  8. Is still Oceana Open now, Feb,17, 2013 ? Good luck !

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    1. Yes Oceana is still open today with plenty of great reviews.

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  9. "He's British, he doesn't know English" yup, they all speak Gibberish in England especially when it comes to successful restaurants and businesses, they determinately don't know how to cook indeed, no need to take this guys advice even though he tried to save other restaurants for 4+ years :/

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    1. Just because he's British doesn't mean he doesn't know what he's ddoin. He's one of the greatest chefs in the world

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  10. I ate there last night and I loved the food, it was absolutely delicious.

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  11. Most of the food is bought frozen from Sysco. Reheated food never tastes good unless you throw some sauce on top of it so you can't tell. Too many NO restaurants are doing this as well. Find out the background of the chef to make sure the restaurant you choose leaves you with an experience you want to remember.

    Tripadvisor has some posts saying that Oceana Grill has reviews that have only one post and are new accounts. Unusual for a small restaurant to have so many reviews. I think they are doing it to counter the above article.

    Come on. Moe is still there. Just laying low. Wouldn't you?

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  12. Moe is probably actually mentally handicapped, I would feel bad for him if he didn't lose his temper so much.

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    1. He's not bright, but the way he was late for the opening and stalked off defensively during service says drugs or alcohol, not mental handicap to me. Just a guess.

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    2. Me and my husband had this same discussion. Him walking away saying "I just need to get my head together" after too long in front of camera's looks like drugs. Also, he starts really aggressive and then depressed and vomits. My guess is a combo of psych issues and cocaine.

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  13. I was in NOLA not long ago and Oceana is advertising like crazy. You see their signs everywhere. That said, there are a ton of shyster fake restaurants in the Quarter that prey on tourists who don't know better. I would never set food in there. It's a stone's throw from legendary restaurants filled with real history.

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  14. I know there are rat's in the filthy place it's a huge tourist town. Most who eat there are from out of town and they're drunk out of their minds. So they don't really know if the food is clean, or good. . My grandson worked there and he said Moe, and Rami ar assholes. The kitchen has tons of rats in the food. So if you eat there, be sure you're drunk out of your mind.

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  15. This place is nasty

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  16. Moe needs rehab and a serious attitude adjustment. i would never support a business like this just from seeing the way the oldest brother is. disgusting rude pig

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  17. I've been there many times. All the staff was extremely friendly, the place was nice and clean, and the food was awesome. It has the best gumbo I've ever had, as well as the red beans and rice. I don't understand the difference in my experience with everyone elses. Maybe I went at an earlier time? I don't know, but I love it and I'll continue going every time I'm in New Orleans.

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    Replies
    1. Is this Moe or Rami?

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  18. "He's British ..... he doesn't speak English" ..... ha ha ..... made my day! And I really can't believe it that they're still open. Even if I agree that the major part of the problem was from the chef, the owners also had their big share and I find it hard to believe that people can change that much. Once a pig, always a pig!

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  19. I know both Moe and Rami, I worked for them a couple years back. Moe is still there, he may not been seen as much but trust me, he is there and loud as can be when he is. Rami is not a bad manager, it is a shame he is in the kitchen so much because unlike Moe, Rami actually knows how to talk to his employees. If Moe wasn't still there I would attempt to go work for them again. He is still rude as can be. I can tell you from friends who have been there since this show aired that it hasn't changed a bit. A friend of mine was there the night it reopened, and went back two months later, she said it was nothing like the last night Ramsay was there. She sent her pasta dish back because it was cold and Moe came out and started yelling at her asking her if she thought all they did was serve cold food. This place is a tourist attraction, in the heart of the FQ that is the one and only reason it is still open. Those of us who actually live here rather take our business else where, to places to don't serve Restaurant Depot food, yeah that's right, a lot of it isn't even sysco anymore, Restaurant Depot to cut down the costs!

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  20. The reviews from yelp currently look rather good. The only recent bad review i saw was from either a vegetarian or vegan saying that the vegetarian dishes were cooked with animal stock

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  21. After watching that asshole Moe, I will never support that business. EVER!! Sorry Rami, you seem to be a nice guy, but ur brother is NOTHING but dead weight. You guys are the ones who asked for Ramsay's help. Moe just wanted sunshine blown up his ass. Instead it looks like Moe's ass blew up in that nasty kitchen.

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    1. fXXX moe for treating ramsay that way!!

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  22. I went there and had the best Oysters Rockefeller & Crab Cakes I have ever had and the staff was friendly.

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  23. Moe is an alcoholic. Even in Ramsay episode, he slips off to drink and comes back wasted. You can tell from how passive he is after he disappeared but yet still 'out of it'. It is not directly mentioned but Chef Ramsey, says something along the lines of '... can't be here just for the party..'' insinuating Moe's drinking without directly calling him out.

    Shame, a good waste of an opportunity.

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    1. Yeah I picked up on the slurred speech as well.

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    2. ether alcohol or drugs, i cant tell which from the episode but he definitely went got a fix of something.

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  24. "Busy idiot is a complement..." was the most hilarious thing I've ever heard, with "my reciepes are kept in my head" a close second. I would not eat at this restaurant to save my soul. Moe is a functionally mental case. Bugs Bunny said it best..."what a maroon".

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  25. What a racist, ignorant, bunch of morons.

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  26. if the place is so bad , how do you explain the relatively positive reviews on "YELP"
    averaging 4 out of a possible 5??\\\\\\\\\
















    If the place is so bad ,how do you explain the relativejy positive reviews on "YELP", 4 out a possible 5?


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    1. That's because you're writing most of the Yelp reviews yourself, Moe.

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    2. No I'm not!

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    3. the free drinks for good reviews helps

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    4. "No I'm not!"

      Lol!

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  27. Am I the only one who thought Moe was hitting on Ramsay towards the end? He looked at him at the end of the show like he REALLY wanted to get to know Ramsay better but Ramsay seemed oblivious to his flirting. Just wanted to get away from that weasel. lol

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    1. He was at the "I luv you mate" stage of drunk.

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  28. Did anyone else notice that Moe seemed to talk and dress a lot like Tony Montana in Scarface?

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  29. this is really good place for good food, thanks for sharing this

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  30. Ramsey had just given up at the end. He had no idea what was mentally wrong with Moe. I get it, it was a long night, and probably for nothing. But no lecture about professional behavior? Probably off camera. I found the end speech shorter than usual. Is that the British side of things, not to air out the alcoholic dirty laundry on live TV?

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  31. Man, they should've done a two-parter on this. There was so much they kept hinting at towards the start of the ep, as well as throughout, that must've just wound up on the cutting room floor because of Moe's antics being just too hilarious.

    The main thing I thought was missing was the financial part. I almost felt like I was watching one of those KN eps that was made just so there'd be a restaurant they could guarantee would still be open in a few years, like people have suspected about the Curry Lounge from UK Season 5. I mean, their rent has to be insane, and they even knocked through and had expanded from when they'd gotten the place from their dad. Plus they were talking about how closing that one night cost them $5K.

    The other thing they just left alone despite setting it up was the staff turnover issue. I almost felt like I was starting to watch the Amy's Baking Company ep when they teed that up.

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  32. They actually own two other restaurants on Bourbon St as well. They seem to be doing really good to me.

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  33. Nice to hear that they offer drinks in exchange of food reviews.I will share this news with my subscriber.

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    1. Some, yes. Sadly, not all - though people like Rami are probably one of the reasons it's still open, and if nothing else they're at least doing their best.

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  34. We just went to this restaurant in Sept 2015 and the food was delicious. We were not offered drinks for reviews at all. I can see how the restaurant is still open. They must have taken some of the criticism to heart and made improvements.

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  35. Shut up Moe!!!

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  36. "Busy idiot is a complement..." was the most hilarious thing I've ever heard, with "my recipes are kept in my head" & "He's British ..... he doesn't speak English". Can someone really be that stupid ?

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  37. It seemed it wasn't just Moe who was a major problem. That chef Damon was psychotic too - prejudiced, confrontational, sweating and constantly blinking in a very disturbing way!

    I loved the contemptuous way Ramsay called him 'chef' when he said: "And how many crabs are you selling...?" and ripped into him for the horrific hygiene and food safety standards!

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    1. My nickname for him is "Chef Demon."

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  38. I will say I do not eat seafood. Spent a week in Nola and wanted a steak. The last night we were there that is where we ate. I had the best rib eye I have eaten in forever. The M.Pot. where delicious everyone else had seafood and said the food was great. We sat outside in the patio and the decor was loevley. When we left the line was down the block waiting for people to get in. Unfortunately the way Nola is set up it is very hard to control the birds and vermin I'm sure. Everything is open. Thousands of people don't make it any easier. I have been in the rest. Business essential my entire life and can say I'm one of a rest. Worst customers bc my expectations are very high. Best food I ate the entire time I was there.

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  39. Shut up Moe!!!

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  40. I may be wrong, but Moe seemed a bit... under the influence of an unknown substance, all throughout the end of this show. OOOH and his suggestion to grab a drink after just sealed it. Hmmm. Either way, I'm glad it's still open. It's Louisiana, right?!?!?

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  41. The food was fab!!

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