Tuesday, 29 November 2011

Kitchen Nightmares - PJ's Steakhouse - CLOSED

Kitchen Nightmares PJ's Steakhouse


Episode Recap


Chef Gordon Ramsay visits PJ's Steakhouse in Forest Hills, Queens, New York, owned by husband and wife Joe and Madalyn, they opened the restaurant in memory of Joes brother PJ. Neither has worked in the catering industry, they have invested around $2 million, into the restaurant and they can no longer afford the lifestyle they are accustomed to. Gordon arrives at the restaurant and there is no one to greet him, he approaches the bar where he finds owner Joe.  Gordon orders the Crab Cakes, shrimp and roasted garlic ravioli and the Filet Mignon. The Crab Cakes are disgusting with plastic bits of crap, the steak was tough and served with raw onions and the ravioli tastes disgusting. Gordon heads into the kitchen to tell Eric his food is bad. Joe admits he has given up but Gordon says that attitudes need to change for them to succeed. Later, Gordon meets with Madalyn, she tells him about PJ's death and that after they bought the restaurant Joe was no longer depressed about his brothers death. 

Gordon arrives to witness a dinner service and Gordon soon discovers that there is a problem with communication and getting the food out quickly, eating at PJs usually takes around 2 hours. After a long wait the food arrives at the tables and most is sent back. Gordon heads down to the walk-in where he finds mouldy and rotten food. After the service he brings Eric, Joe and Madalyn down to the fridge, Madalyn blames Eric saying it is his job to check it. The
 next day Gordon interviews the locals to discover their opinions, the comments were very negative. Before the dinner service Gordon introduces specials including a mixed grill platter. He tells Joe to stay away from the bar and Madalyn is in charge of the restaurant. The first mixed grill is sent back for being cold and is popular but most of them were unhappy with it. Gordon says he has never seen anything that bad and Eric walks out forcing PJ's to shut down. Gordon says that he is willing to bring in a new chef and will pay for him for the first month to help them out, so they sack Eric. 

The next day, Gordon introduces a new name for the restaurant, PJ's Grill and the restaurant that has been decorated with family photos in tribute to PJ. He also introduces a new casual menu with steak frites and Irish stew and the restaurants new chef Mark and Edna, a General Manager to train Madalyn. Madalyn notices a dissatisfied customer has come for dinner and she has a chance to turn him into a happy customer. The kitchen gets off to a strong start but Edna finds Madalyn chatting to a friend and tells her to get back to work. She notices the customer hasn't got their meal and discovers that the food was sent to the wrong table. Madalyn uses her new customer service skills to turn the situation around and the customer is pleased. The relaunch was a success with all customers leaving the restaurant happy. Gordon is impressed with Joe and Madalyn and Joe tells Gordon he feels his brother is watching over him.


What Happened Next? 


Although business had improved, the restaurant closed a few weeks after filming in May 2009 as the takings were low and the debts were high. The owners returned to the construction business. Yelp and Urban Spoon reviews prior to closing were poor. A German restaurant called Manor Oktoberfest has opened in its place, reviews are mostly good.

15 comments:

  1. What a way to spend $2 million. Looks like they didn't get a second of enjoyment out of the business, and spent an insane amount in the process.

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  2. I felt bad for the couple. Bad for the wife, who was stuck with her husband, who was clearly depressed and out of energy and turned to alcohol. I felt also bad for the husband for loosing his brother.

    I had the feeling that Gordon came to late to the rescue for this one. It could have been saved, but debts were to high.

    The cook was an arrogant, dimwitted idiot who deserved to be canned.

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  3. I think personally that Eric put that piece of plastic in Gordon's food on purpose.

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  4. Overall, somewhat lazy owners. If she was taking long breaks while Gordon and his help were there, what do you imagine was occurring once business slowed?

    Folded weeks after filming? Yikes. A complete waste of time and effort

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  5. Sweet Jeebus!

    That owner was a useless souse….every time he spoke he slurred his words, like the drunk he is, and he basically flushed his wife's savings (not to mention their house) down the toilet. What a waste of space.

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    1. He is an immigrant so that is probably his accent....

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    2. Sorry, but that was NO accent. The guy was crocked 95% of the time, and he was slurring his words. That was no accent.

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    3. Considering one of his first on-camera interviews had the words "When I came to the States...", I would bank on it being an accent.

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    4. What accent sounds like a drunk slurring his words? None I've ever heard. He had a slight accent but that was separate from the slurring.

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    5. He had an Irish accent. Yep. The interviews you heard the accent clearly toward the end of sentences when he went into what we call, the burrs. However, I caught a slur once in awhile. Especially the end of launch day. I could imagine he has alcohol issues. Went into it to heal old wounds, not to work. That's not how the restaurant business works.

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    6. I thought Eric was p*ssed half the time too, he was slurring his words most of the time. I know regional accents vary but I think he may just playing at being a chef.

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  6. Know the bussiness before you buy it then run it into the ground. The other owner had success because he knew what he was doin. A $700,000 gamble and they lost. Now the idiots can file for bankruptcy.

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  7. Eric is another deluded wannabe chef. Thinks i just turn up to work cook food and go home. No eric, cleaning, check stock, source quality ingredients, creative menus, listen to customers know the competition etc etc etc so much more involved than just the hours you spend cooking too many lazy COOKS just clock in n clock off. Absolutely deluded idiot.

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  8. PJ's deserves to be closed hope the owners never ever open any other restaurant and the cook who would not make a chefs backside because his food will kill someone,I am surprised that the US does not have health inspectors to close these trash restaurants for good because the food they serve is poison.

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  9. PJ's food poison to the masses saving a lot of lives by closing thank you.

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