Chef Gordon Ramsay visits the historic Olde Hitching Post, in Hanson, Massachusetts, purchased by Greek restaurateur Tom Kessaris for his daughter to carry on the restaurant business. Although he bought the restaurant for his daughter, he runs the restaurant and does not let daughter Andrea have her say. Tom is hard on the staff and they don't always agree with him. Tom is supporting the restaurant with his own savings, Andrea says that she wouldn't have signed up to it if she knew 7 years later she still would not be in control.
Gordon discovers that Tom bought the restaurant for his daughter and that he hasn't given up control. Tom says she is not ready, he feels she isn't hungry for it and isn't hard working. Tom tells him that he buys quality food and the portions are generous but he is losing $7-8,000 a week. Gordon arrives at the restaurant and is greeted by Janice the manager. He also meets Andrea, she says her role is front of house and that her father won't step down. She appears surprised when she hears that her father said she isn't passionate about running the restaurant. Gordon finds out that her husband has been bought in to help, working in the kitchen.
Gordon sits down to order some food and meets server Carla, who tells him they are always butting heads. She recommends the Cranberry Haddock, he also orders the meatloaf and lobster ravioli. He questions whether it is made on site, she agrees but reveals later that Tom makes them say everything is handmade. The ravioli arrives and he is told it's frozen, they are cold in the middle, he spits it out. The cranberry haddock looks like a bear s**t in the woods. It is watery, bland, under cooked and disgusting. The grilled meatloaf is disgusting, dry and doesn't feel like a meatloaf that has been made today. Carla discovers that the Chef doesn't know when it was made. Gordon enters the kitchen, not happy about the dishes and Tom tells him it is impossible to make it everyday. The Chefs reveal they are not happy with the food they are serving.
Gordon witness a dinner service and he sees a lot of frozen food including frozen calamari. Gordon dares Tom to take the frozen food into the restaurant to show them but would be humiliated to make a scene and Gordon tells him he's happy to take their money. Gordon tells the servers to tell the customers what food is fresh and frozen and the customers aren't happy. Gordon tries to bring Andrea in to help with the situation but it descends into a heated argument over frozen scallops.
The next day Gordon visits the local radio station unconvinced that the locals love the restaurant and the food they serve. Customers complaints range from stomach problems to the dated nature of the restaurant. Gordon returns to the restaurant to pass on the comments and Tom promises to change. Gordon visits two local customers who have made fresh meatloaf to demonstrate that you can make fresh meatloaf. Gordon's team redecorate the restaurant and the dated cranberry decor is gone, as are the dated booths. Gordon has also revamped the menu, everything is to be made fresh, new dishes include a clam chowder, a New England Lobster roll and an improved fresh meatloaf. The staff sample the menu and love the food.
On relaunch night, the restaurant is packed. Andrea is running the line in the kitchen and Tom is hovering around in the background. Gordon inspects a salmon dish and it is raw in the middle. Gordon reminds Andrea to insect the food carefully and for the chefs to slow down and cook the food properly. The customers love the food and Andrea does a great job. Tom is complimenting his daughter and supporting her. After the relaunch, Tom asks Andrea to sit down for a chat and he finally agrees to pass the restaurant on. In the following weeks, Tom leaves Andrea to run the restaurant as promised and the locals are happy with the new menu and new restaurant.
What Happened Next?
After Gordons visit, Yelp and Trip Advisor reviews are mixed, with a mixture of both positive and negative comments. There are new owners as of sometime during late 2015/ early 2016.
Olde Hitching Post Yelp Reviews
Olde Hitching Post Trip Advisor Reviews
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