Saturday, 17 May 2014

Kitchen Nightmares - Zayna Flaming Grill - OPEN

Kitchen Nightmares Zayna Flaming Grill

Episode Recap

Chef Gordon Ramsay visits Zayna Grill, a Mediterranean family restaurant on Redondo Beach, California, owned by Fay and her niece Brenda, Fays son Mark also works there alongside Amel and Vanessa. The food is poor and no one gets along. Gordon arrives and decides to meet Fay and Brenda separately to discuss what the real issues are. They both think the other should be fired and no longer be a part of the restaurant. Fay says she has to do everything as Brenda doesn't pull her weight, Brenda thinks that Fay won't give up control so that she can run the restaurant.

Gordon arrives for a lunch service and is entertained by the huge cushions in his booth. Gordon notices the huge typo on the front of the menu as Zayna is described as an "Exquisite Dinning Adventure". Gordon calls over Mark, the waiter for a spelling test and he spells Dining correctly. Gordon orders a dip sampler, fava beans and Kibbi rolls. The sampler features hummus and other Mediterranean dips which are oily and Mark stands across the restaurant staring at him. Amel brings out Gordon's second dish, fava beans with a huge Z on the top in cream. Gordon describes the dish as looking like someone has puked on his plate and the kibbi rolls taste frozen. 
Gordon tests Mark to a reading test of the sign outside, continues to be stared at by Mark and has to ask Amel to go tell him to stop staring. The Zayna combo platter looks the worst out of the dishes, it is dry with no flavour. 

Gordon watches Amel take away his plates and bus them pretty much in the middle of the restaurant. Gordon sits down with the staff to discuss problems in the restaurant. It appears that Fay is alone in the kitchen without any help, although the others say they try to help but that she refuses to take it. She can't let Amel anywhere near the kitchen claiming she is clumsy and prone to injuring herself, a claim that no one else appears to back up. 

Gordon returns in the evening and customers seem excited to try the food, with hummus being a favourite/safe choice for most. Sadly, the hummus disappoints and many are sent back. Gordon takes drastic measures and goes to a nearby grocery store and buys some hummus, which he spoons into the restaurants serving bowls and takes it out to the customers and they love it. Gordon decides it is time to check out the walk-in and freezer. In the freezer Gordon finds months worth of prepared frozen food and old food. Gordon finds frozen meat stored underneath dripping warm water. 


Gordon returns the next day and Fay once again claims she has to do everything as no one will help her. After another argument breaks out Gordon says that the restaurant will be opening for lunch and Fay is going to go home for the day. They will run the restaurant without her and Gordon will supervise. Ramsay then reveals to Fay that she isn't really going home but instead she will be watching from a surveillance van.

Before lunch even begins Marks struggles to work the rice cooker. Brenda holds the fort well and the lunch goes smoothly despite a few dishes being sent back and an argument between Amel and Mark. Fay is brought back in after the service and it is revealed that she was watching and she tells Brenda she was amazing. Gordon's next task is to cook a fresh meal in the kitchen and they show how unfamiliar they are with fresh fish. Gordon goes into town and discovers that no one seems to heard of the restaurant. To rectify this he sets up a prime advertising spot on the pier with free samples and the following day Gordon reveals the new bright interior and gone are Gordon's favourite cushions that attack you whilst you eat.

On relaunch night, things get off to a great start with the staff being positive and communicating effectively. When the orders start coming into the kitchen hard and fast Fay goes back to the old ways and ignores Brenda and Amel, saying nothing whilst manning the grill. Somehow Brenda manages to get through to Fay and she starts communicating again. Overall, despite some hiccups the relaunch was a success.

What Happened Next?


After Gordon's visit. Fay went back to her old ways and as a result Vanessa and Amel left the restaurant, Brenda however was still asserting some level of leadership in the restaurant. Yelp reviews are mostly good after Gordon's left and it appears that many locals are now frequenting the restaurant. The restaurant has a new owner, Ray Younis, who appears to have taken over the restaurant as of around September 2015 and reviews are mostly excellent. 


Extra Reading


http://www.zaynaflaminggrill.com/

Zayna Flaming Grill FB Page

Zayna Flaming Grill Yelp Reviews

Zayna Flaming Grill Trip Advisor Reviews

Zayna Flaming Grill: Kitchen Nightmares spotlights Redondo Beach eatery



Read About More Kitchen Nightmares

13 comments:

  1. Yelp reviews look sockpuppeted. Reviewer 'Molecular G.' has 57 total reviews, 10 for Zayna's alone.

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    1. From the "sockpuppeted" MolecularG.
      In SoCal we primarily eat and enjoy 5 or 6 middle eastern inspired places. If something new or a new experience has happened I just report it.
      Regards

      Delete
  2. Personally, I wouldnt touch the "Before" food from a single restaurant that Gordon has been to since his show started. And the food after Gordon, I will take a look and still not touch it.

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  3. Fayza just might be the most detestable owner in the history of KN. At the end of the show, she should have been sent to a retirement home stranded somewhere on a lonely island. A poisonous, evil old hag who seemed to derive perverse pleasure from abusing and bullying her staff and her own niece. It does not surprise me one bit that she has gone back to her old ways.

    Brenda seemed keenly aware of what was wrong with the restaurant from the start, but she was never allowed to fix anything. It's not hard to see why she would have lost motivation and passion when having to work alongside that monster of a co-owner for many years. Brenda appeared truly competent and her heart was in the right place, so at the very least, I hope that she can stand up against the evil hag from hell.

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    1. Seriously...As Molecular G.. I have posted favorable reviews for many eateries multiple times because we eat there many times. Most are middle eastern in flavor profile.

      People of faith is what I would call each of the people who work at Zayna Flaming Grill.
      Objective is ok, harsh is passable, but your descriptions defy criticism.

      Delete
    2. Definitely!

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    3. Watching this episode, I don't think what Fay was doing was evil, but just rooted in a lack of trust. I have been such a person with problems about letting other people help. When I got called out on it a few times by different people, I realized that it was a real problem I had with myself and did some thinking about why I behaved in this way.

      It all stems from a lack of trust.

      I had (and still do have) problems trusting other people to do a task the way I want it to be done. I have problems explaining how to do things for other people. Between those two, any collaborative effort I've attempted with people, more often than not, resulted in a lot of screaming and arguing, and the project, if it finishes at all, ends up a disjointed mess. And I realized that it's because I unintentionally expected them to do things perfectly on their first try. Another thing, which I seemed to have inherited from my father, is taking pride in something that I do all by myself. He drilled into me from an early age that getting help means you're weak. (He applied this to everything he did. He refused to obtain medical help except as a last resort, he ran a one-man business by himself, and he felt offended if someone did so much as hold a door open for him.) I realized it wasn't true later in life when I'd see people freely and frequently helping out other people, but old habits die hard.

      Fay seems to be a person who is so passionate about her work (despite the food being sub-par, but I blame that on her being completely burned out), she does not trust anybody else to work competently with her food. Notice, on Part 2, how as Gordon walks Fay to the car to watch her family try to run the restaurant without her, she is so worried sick about her restaurant that she constantly grumbles about their perceived incompetence, and how it takes a long while for her to be happy when they run the place for a few hours without a hitch. She also refused to teach any of her recipes to her other family members. She is so convinced they cannot do it that she doesn't even try to teach them, or she is so worried they will do it wrong that she figures they're better off not knowing.

      That being said, if she had problems trusting people before Gordon arrived, she's going to have problems trusting people after Gorden leaves. Especially if this is also an issue with pride, it's not something that can go away easily.

      I may be wrong about all this though: After all, by bringing Gordon in, she is accepting help.

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    4. Lack of trust is one thing, but are you a deluded, self-absorbed, manipulative liar? I'm guessing not.

      Having empathy is admirable, but don't be so quick to lump yourself in with the likes of her. Empathy is wasted on narcissistic sociopaths (which she absolutely is). She withholds vital information, not out of worry for others or the business, but to hold power over them by making herself indispensable, and so she can play martyr when criticized.

      Did you cry about not getting any help and fighting by yourself when rejecting the help of others? Again, I'm guessing no. I'm sure Gordon was called over her strong opposition. And she only 'accepted' Gordon's help after he laid-bare the truth, denying her the go-to manipulations she employed regularly. Once he left, she was right back to her old ways.

      The OP had it 100% correct--the woman is utterly detestable.

      Delete
  4. Amel was easily to most attractive member of the family!

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    1. What does that have to do with the episode?

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  5. I found that Vanessa was very pretty.
    I'd go just to have a closer look to her.

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  6. i love you venessa

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