Sunday, 18 June 2017

Kitchen Nightmares - Downcity - CLOSED

Downcity Kitchen Nightmares

In this Kitchen Nightmares episode, Chef Gordon Ramsay visits Downcity, Providence, RI, bought by Abby Cabral and best friend Rico Conforti in 2005. Rico has a full-time job in finance and Abby has been working in restaurants for 30 years. Chef Ramsay arrives and is greeted by Abby, who rates the food 10 out of 10. He says the room service at the hotel next door, which is done by them, was awful as the soup and crab cakes were cold and disgusting. 

Gordon orders the crispy calamari, "3-way" nachos, and Meatloaf. The calamari is covered in sauce, soggy and chewy, the nachos are more like a funeral in his mouth and the meatloaf is lukewarm. Gordon gets the staff together and discovers there isn’t a head chef as Abby is responsible for the menu and after some arguing Gordon leaves. She tells the staff Gordon is wrong and the food is great but the staff admit that they don’t like the food. Rico arrives for dinner service and says he has invested $1million and if it fails he could lose his job as a mortgage adviser.

Gordon goes into the kitchen and finds it in a mess. He calls Rico and Abby down to take a look and Abby insists that the refrigerator wasn't like that before. They get into a huge argument and Abby orders Gordon to leave so he leaves. Rico chases after him but there is nothing he can do with Abby so deep in denial. Gordon explains to Abby that he has had failures in business and it can be turned around. Gordon sits all the staff down for a meeting and Abby admits she is defensive but promises to change.

For the dinner service Gordon removes half the items to relieve pressure on the kitchen and introduces a roast chicken special. The food going out quickly, loved by the customers and Abby is relaxed. However, before long the kitchen gets behind, customers are left waiting and Abby gets stressed. Gordon reveals he has called in a consultant chef, who is in the next morning and introduces a new comfort food menu featuring a goats cheese truffle dip, sliders and a new improved meatloaf. 

For relaunch night Gordon invites a local food blogger, Stacy Place, who had written a brutal review. As the night gets underway, the food is sent out quickly, the customers love the new menu and the new food. After a communication break down the food slows down and customers are left waiting, including the blogger who is live tweeting. Gordon shows her a tweet about waiting for food and she goes on the line to regain control of the kitchen. The bloggers truffle dip arrives and she gives it a great review. The food begun to go out quickly and the customers are happy with their food. After Chef Ramsay left, Chef James stayed at the restaurant to train Jimmy and Abby promoted Jimmy to head chef. 


What Happened Next? 


Gordon revisits and is greeted by Rico and Abby, business is up 30% and Jimmy is still there and doing well. Gordon inspects the fridge finding it to be organised and sits down to lunch, which is delicious. Gordon notices that there is some tension between them and Rico tells Gordon that Abby explodes at him instead of the staff. Yelp reviews after filming were mostly negative.

Downcity closed on 10th December 2011, blaming the economy. 


Question - Why did they say you have 10,000 followers?

Answer - People assumed since Gordon was reading my Twitter feed that the show was referring to me having 10,000 Twitter followers. I don't. The producers had asked me how many people had read my blog and I replied about 250 per week. Multiplying that by 52 weeks, they rounded down to 10,000. Of course, 3,000 people have read it just since the episode aired! 

Downcity aired on March 11 2011, the episode was filmed in December 2010 and is Kitchen Nightmares season 4 episode 6.

9 comments:

  1. Sad to say Down City has closed.

    ReplyDelete
  2. Well the people did not call because they were awesome managers serving great food. Gordon did the best he could in a minimal amount of time. All the people blaming him for the closing of the restaurants is ridiculous.

    ReplyDelete
  3. Yeah its gordons fault the majority of restaurants are now closed, nothing to do with the amazing savvy geniuses running them.

    ReplyDelete
    Replies
    1. No it doesn't. If you look into the issues with the restaurant, they either close because:

      1. The owner(s) decide to revert everything back to the way it was like if Gordon never showed up.
      2. The reputation is too destroyed to save it

      And the most known case in the show:

      3. Money issues.

      Delete
  4. Yes anyone blaming Ramsay has no business sense. Gordan goes out if his way to show then the right way. It's usually one or all the owners faults when they sink. Great for aspiring entrepreneurs to learn what not to do in any business.

    ReplyDelete
    Replies
    1. True; Gordon is not to blame. He gives feedback, improves them and gives them a fighting chance. I think the problem is that the owners call in for help too late.

      By the time Gordon arrives their reputation has already turned sour and they have developed huge debts. In every episode it turns out that their various problems have been going on for years. It is hard to try to salvage something and make it successful when it is on its last legs.

      Delete
  5. Just watched this and gutted to find they have shut. This was one of the few that I felt Gordon made a real positive impact and could have saved it, but it looks like they couldn't keep the momentum...hard trade.

    ReplyDelete
    Replies
    1. If you look at how many close after Gordon refurbs their restaurants it seems to me they all cash in because they cant afford the refurb. Once the eatery is clean spic and span they sell up and make a killing

      Delete
  6. When he goes in they seem to do well for a few months but the inevitable happens... Either they go back to the old ways or they forget what they've learned.

    ReplyDelete

All comments are moderated, those with swear words and racist language will not be approved.