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Hotel Hell - Keating Hotel - OPEN

Hotel Hell Keating Hotel

In this Hotel Hell episode, Gordon Ramsay visits The Keating Hotel, in San Diego, California, owned by Eddie Kaen, a property developer.

He hired a sports car design company to decorate the hotel at the cost of $1 million dollars  but spent little on the important things the hotel needed.

Gordon arrives at the hotel and is greeted by Boston Terrier Smudge and met by Christos, who takes him to his room which looks more like a garage and costs $759 a night!

Gordon tries to relax but thinks the furniture looks cheap and isn't functional.

Gordon orders room service of tomato soup, BBQ Chicken, Pizza and Chicken Parmesan sliders and is surprised that the food arrives in takeaway boxes.

Gordon is not impressed with the food and spits it out.He then decides to head down into the restaurant to have a meal.

Gordon is not impressed with the food featuring dry chicken, bland, tasteless pasta and a weird dessert, a chocolate strawberry pizza with bacon.

Gordon meets Brian in the kitchen, he passes out and paramedics are called.

The next day he visits Brian who was treated for dehydration and anxiety and he agrees to go back as long as things change.

Gordon assembles the staff and guests to hear their issues, the guests complain of cheap fittings, rust in the hot tub, terrible room service and say they wouldn't return.

Gordon wants to reinvigorate Brian in the kitchen and shows him some new dishes, he is so overjoyed that he breaks down in tears and vows to stand up to Eddie.

Alongside the menu makeover at The Merk, Gordon gives The Keating a makeover with more simplified and comfortable design.

For relaunch night, the reception staff are more relaxed and focused on welcoming the guests.

The room service is improved with Aaron better managing the delivery.

The changes to the restaurant have reinvigorated Brian in the kitchen and all the guests and staff are much happier.

What Happened Next at Keating Hotel?

Yelp reviews and Trip Advisor reviews since Gordon left are mostly good but the interior and location are hit and miss with some customers and there are complaints about noise from other guests, service, hidden charges and the lack of facilities.

Rutherford is no longer working at the hotel.

A suite has been named after Gordon Ramsay in the hotel.

Planning a visit to the hotel? Check out their website for further information.

Keating Hotel aired on August 27 2012, the episode was filmed in December 2011 and is Hotel Hell season 1 episode 4.

Read About More Hotel Hells

Next episode - River Rock Inn

Previous episode - Cambridge Hotel


  1. 3:04: "The hotel is millions of dollars in debt, and is struggling to fill the rooms."


    1. The building was worth several million. My guess is that debt was secured and mortgaged the building.

    2. Perhaps Eddie got his money the old fashion way but having a rich daddy?

  2. "Aerodynamics are for people who can't build engines."
    Eddie's icon really sums up this episode

  3. From the pictures I looked up out of curiosity, seems like all the red and that weird chair thing that Gordon almost fell over from sitting is back. Ugly

    1. That's what I was thinking. Looked at the website for a while and it is all the same minimalistic, weird furniture and lots and lots of bragging about it being designed by car designers.


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