In this Bar Rescue episode, Jon Taffer visits Happenchance Social Lounge in Nolensville, Tennessee.
Happenchance Social Lounge is owned by Dillan and Amanda.
Amanda was a criminal defence attorney.
Dillan didn't have a career so they decided to open a bar.
They spent $250,000 to open the bar.
Amandas parents lent them $250,000.
Jon does surveillance with Chris Kirkpatrick from NSYNC.
He has made the leap from the band to investing in the bar and restaurant industry.
Chris has also been a patron at many, many bars around the world during his career.
Jon tells him about the local demographics - the locals are wealthier and older than average.
They look at the exterior and don't think it looks too bad.
Jon doesn't like the grafitti on the walls as it looks almost grungey.
The seperation in the word cocktails does not look upscale.
Jon asks what is in the bottle and it is a pre mixed drink.
He thinks that it cheapens the experience as the customer does not see the drink made.
The customer also has no idea what they are getting as the branded liquor can be replaced with cheaper alternatives.
Jon asks the owner what she wanted the place to be and she says "fun".
He tells her that the income of the locals is twice the national average and 64% is married.
Jon doesn't think that fun fits the upscale neighbourhood.
He has to question why they have the word "c*ck" in huge letters...
They are not pleased to hear his opinion that their bar sucks.
During the stress test, one tables hasn't received food and drinks after 20 minutes.
They also have no water in their glasses.
One table has their food but no drinks.
The majority of the tables have no drinks but have received food.
The kitchen is outperforming the bar.
This is because many of the drinks are being dumped due to errors.
The staff are also working slowly.
Rob tells Jon that they have put out three drinks in 20 minutes.
In the kitchen they are doing well but speed is also an issue.
Jon shows Amanda a huge pile of printed tickets that the staff have yet to even look at.
Jon brands the stress test a failure it would take at least 2 and a half hours for them to catch up.
Jons team works on the bar over the next few days.
The staff and owners are gathered outside the bar at night for the reveal.
The bar has been renamed to The Regal Room.
They have new signage from a local company sending the message that they are upscale.
Inside, the bar has a more upscale feel with updated lighted and is homey and warm with dining nooks.
The space has been split into a lounge area and dining area.
At the time of writing, the episode is not available on demand, so I have been unable to do a full recap.
What Happened Next at Happenchance Social Lounge?
Happenchance Social Lounge / The Regal is open.
They have kept the new name.
Reviews are mostly positive, there is praise for the food.
There are however, a handful of complaints about service.
Sometimes once an episode has aired there are some fake reviews.
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Next episode - Hurricane Creek Saloon



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